# Getting sent notifications when team members complete a task **URL:** \ **Category:** Tips, Tricks & Best Practices\ **Tags:** workflows\ **Created:** [October 11, 2024, 10:49am UTC](https://community.hubspot.com/t/getting-sent-notifications-when-team-members-complete-a-task/118180 "2024-10-11T10:49:58Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![MPalmer6](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mpalmer6/32/86904_2.png) [@MPalmer6](https://community.hubspot.com/u/MPalmer6)\ **Post date:** [October 11, 2024, 10:49am UTC](https://community.hubspot.com/t/getting-sent-notifications-when-team-members-complete-a-task/118180/1 "2024-10-11T10:49:58Z")
Hi I have sent up an automation, so when one of my team set up an onboarding ticket they get 6 tasks they must complete assigned to them. I was hoping to have that the tasks would be created when we changed a company status to Client and selected a specific Product range (lookup value) but it seems it has to be done from a ticket enrollment. That is fine, unless someone knows how to do this? My main question, is i sent the flow and it works perfectly, except the last stage ![MPalmer6_0-1728643656124.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/8/38006f6e4ef3e5825a53f3fc8de7c15e4d8c5f2c.png) As I am sent an email when the tasks are created and I cant see how I can make a automation to say: When Task 6 is marked as complete - notify me. Is that possible? The aim is for me to set a couple of these flows up, and then i am notified at different stage gates when my team complete certain tasks. Thanks in advance. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [October 11, 2024, 10:58am UTC](https://community.hubspot.com/t/getting-sent-notifications-when-team-members-complete-a-task/118180/2 "2024-10-11T10:58:23Z")
Hi @MPalmer6, This is possible but would have to be a separate workflow: 1. Create ticket-based workflow 2. For enrollment criteria, select “When filter criteria is met”, then change the “Filtering on” dropdown from “Ticket (Current Object)” to “Activity”, then specify the _Task title_ of your task #6 and _Task status_ = Completed 3. Set up an internal email notification ![karstenkoehler_0-1728644327294.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/b/7b53a1bca3c5383642cac34c721b584da7c96fe3.png) Theoretically, you could also include this in your existing workflow but you would then have to work with a static delay – this workflow above would fire the moment the task is completed. Best regards! ---
**Author:** ![MPalmer6](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mpalmer6/32/86904_2.png) [@MPalmer6](https://community.hubspot.com/u/MPalmer6)\ **Post date:** [October 11, 2024, 11:58am UTC](https://community.hubspot.com/t/getting-sent-notifications-when-team-members-complete-a-task/118180/3 "2024-10-11T11:58:38Z")
Hi Karsten This is great, thank you. Have just done this. Sorry, a follow up question. If I wanted to have this task completion do a few things: 1: Send me an email - Done 2: Create a new task - would I need to set up a branch? or is that easier to clone and set up a new workflow? As i could do that easily, but thought if was possible using branches or something like that, then I could learn to do that as well 🙂 This is the current set up ![MPalmer6_0-1728647907816.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/c/7c34978c6a185c7eda3917456a25b32da02acc57.png) Thanks again Matt ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [October 11, 2024, 12:00pm UTC](https://community.hubspot.com/t/getting-sent-notifications-when-team-members-complete-a-task/118180/4 "2024-10-11T12:00:01Z")
@MPalmer6 if completion of task 6 should trigger an email (done) and the creation of a task (pending), then no branch would be needed. Simply add “Create task” as a second action in your workflow 🙂 ---
**Author:** ![MPalmer6](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mpalmer6/32/86904_2.png) [@MPalmer6](https://community.hubspot.com/u/MPalmer6)\ **Post date:** [October 11, 2024, 12:02pm UTC](https://community.hubspot.com/t/getting-sent-notifications-when-team-members-complete-a-task/118180/5 "2024-10-11T12:02:34Z")
Yes I think that is right, as the process would be after the welcome email has been sent - create new task for ticket owner - to do the next steps. So i will add a new task following on from the welcome email Thanks again. I still have yet to use branching lol. one day 🙂