Getting Object Id and Object Type in Video Conferencing Extension API callbacks

Developer Support APIs & Integrations
1

In Video Conferencing Extension API, I have registered createMeetingCallback. I plan to get the Parent Object (Contacts, Companies, Deals or Ticket) for which Meeting Engagements will be created in Meeting Create Callback of Video Conferencing Extension. Currently, I am receiving actionType, userEmail, userId, portalId, and appId. I want Object ID and Object Type in Vidoe Conferencing API.
Is it possible?

2

Hi, @NKumar32 :waving_hand: Thanks for your post. It’s an interesting project and use case. I don’t see anything in the documentation that indicates that we can modify the response payload in this manner. Hey, @SteveHTM @EddBrisley @JBeatty have you used these endpoints or do you have any alternative suggestions for @NKumar32?

Thank you very much for taking a look! — Jaycee

3

Hi @NKumar32 :waving_hand:

If the payload can’t be modified to include the parent object, but does include the engagement ID, I’d be tempted to make a second API call. Perhaps ‘/crm/v3/objects/meetings/{meetingId}’. I know it isn’t always ideal to stack them in this way, but it might be the workaround you’re looking for.

Let us know how you get on :+1: