# Getting MISSING\_SCOPE files error

**URL:** <https://community.hubspot.com/t/getting-missing-scope-files-error/88684>\
**Category:** APIs & Integrations\
**Tags:** starter\
**Created:** [August 31, 2023, 9:21am UTC](https://community.hubspot.com/t/getting-missing-scope-files-error/88684 "2023-08-31T09:21:28Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AkshayDobariya](https://avatars.discourse-cdn.com/v4/letter/a/9de0a6/32.png) [@AkshayDobariya](https://community.hubspot.com/u/AkshayDobariya)\
**Post date:** [August 31, 2023, 9:21am UTC](https://community.hubspot.com/t/getting-missing-scope-files-error/88684/1 "2023-08-31T09:21:28Z")

</div>

Hello everyone  
I have a query related to this API [https://api.hubapi.com/files/v3/files](https://api.hubapi.com/files/v3/files).

I got the error **“MISSING\_SCOPES”** while using this API [https://api.hubapi.com/files/v3/files](https://api.hubapi.com/files/v3/files).

I checked the Auth token scope with this [https://api.hubapi.com/oauth/v1/access-tokens/{token}](https://api.hubapi.com/oauth/v1/access-tokens/%7Btoken%7D) and got the below response  
"{  
“token”: “CP6Z-\_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxVZL7XtKA25hMVIAWgA”,  
“user”: “[x](mailto:akshay.dobariya@ajmerainfotech.com)xxxxxxxxxxxxxxxxxxx”,  
“hub\_domain”: “[app.com](http://app.com)”,  
“scopes”: [  
“oauth”,  
“files”,  
“tickets”,  
“files.ui\_hidden.read”  
],  
“hub\_id”: xxxx,  
“app\_id”: xxx,  
“expires\_in”: 1166,  
“user\_id”: xxxxxxxxxxxx,  
“token\_type”: “access”  
} "

 ![image (2).png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/0/102876cfebf0b9188190630dba05bc65ebf99d4d.png)

---

<div class="post-metadata">

**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [September 1, 2023, 8:17pm UTC](https://community.hubspot.com/t/getting-missing-scope-files-error/88684/2 "2023-09-01T20:17:05Z")

</div>

Hi, @AkshayDobariya 👋 Thanks for reaching out. I have a few questions to help the community understand your issue better.

Have you tried:

- Creating a Private App with the equivalent scopes and using it for your auth method? For testing purposes?
- Have you tried removing the scopes from your Public App and then adding them back? Or creating a new test app with only the needed scopes? To test with?
- For the portal you’re trying to use your Public App with, are you a super admin in that portal?

Thanks! — Jaycee