# GDPR deletion via API call

**URL:** <https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795>\
**Category:** HubSpot Ideas\
**Tags:** integrations\
**Created:** [August 10, 2018, 9:19am UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795 "2018-08-10T09:19:37Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![filippomorgan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/filippomorgan/32/35493_2.png) [@filippomorgan](https://community.hubspot.com/u/filippomorgan)\
**Post date:** [August 10, 2018, 9:19am UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/1 "2018-08-10T09:19:37Z")

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Hi,

as I understood there is the possibility to apply Right To be Forgotten (RTBF) or “GDPR delete” through the GUI but not through API calls. The API serves only the normal account deletion.

Do you have a plan to enable that feature also through an API call?

Our use case is not about bulk action, but merely automation. When a user ask to be deleted from the website an automated API call will be made to all our 3rd parties to also delete and “forgot” the user from their systems. HubSpot included.

The main goal is provide automation and a smooth process for the users, getting rid of manual interaction from our side.

The requests will be made 1 by 1 when the user enter his personal page and will delete its account. Not bulk deletion will be made.

Thanks for your time.

F

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**Author:** ![MathildeLP](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mathildelp/32/2490_2.png) [@MathildeLP](https://community.hubspot.com/u/MathildeLP)\
**Post date:** [August 23, 2019, 8:12am UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/2 "2019-08-23T08:12:22Z")

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Hi,

We also need to be able to apply a GPDR deletion via API to delete HubSpot accounts that have already been deleted in our 3rd parties.

We need to delete accounts beyond 3 years of retention. This deletion needs to be daily processed and can’t be done manually due to the huge number of concerned accounts.

This is required to be GPDR compliant.

Thanks,

Mathilde

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**Author:** ![JamesTessella](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jamestessella/32/9373_2.png) [@JamesTessella](https://community.hubspot.com/u/JamesTessella)\
**Post date:** [January 31, 2020, 2:09pm UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/3 "2020-01-31T14:09:35Z")

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Hi,

We also need this functionality to remove personal information after a specified retention period. Similarly to MathildeLP, we have a high volume of contacts that makes manual deletion too expensive.

Thanks,

Jamie

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**Author:** ![TristanC](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tristanc/32/61905_2.png) [@TristanC](https://community.hubspot.com/u/TristanC)\
**Post date:** [February 21, 2020, 3:37pm UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/4 "2020-02-21T15:37:42Z")

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Same here

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**Author:** ![transcend-dev](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/transcend-dev/32/29892_2.png) [@transcend-dev](https://community.hubspot.com/u/transcend-dev)\
**Post date:** [April 28, 2020, 7:46pm UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/5 "2020-04-28T19:46:30Z")

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This feature would help us a ton too! We have quite a few deletions we’d like to process in a GDPR compliant fashion, and an API would allow us to do so efficiently.

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**Author:** ![louischausse](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/louischausse/32/18067_2.png) [@louischausse](https://community.hubspot.com/u/louischausse)\
**Post date:** [May 8, 2020, 1:15pm UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/6 "2020-05-08T13:15:37Z")

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Following!

I need this for a customer

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**Author:** ![EtienneGiguere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/etiennegiguere/32/68963_2.png) [@EtienneGiguere](https://community.hubspot.com/u/EtienneGiguere)\
**Post date:** [May 8, 2020, 1:37pm UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/7 "2020-05-08T13:37:57Z")

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Hello,

Our org would also benefit from this implementation since we deal with a lot of sensible information in our subsription process.

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**Author:** ![Mareike\_Gilow](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mareike_gilow/32/84335_2.png) [@Mareike\_Gilow](https://community.hubspot.com/u/Mareike_Gilow)\
**Post date:** [May 27, 2020, 10:38am UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/8 "2020-05-27T10:38:31Z")

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Would love to have something like this so that in the end the customer care colleagues only click on one button in our system all in all other 3party systems a gdpr conform deletion is made. This would save time and money and would make the process much easier for all of us.

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**Author:** ![mwx-Marcus](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mwx-marcus/32/225294_2.png) [@mwx-Marcus](https://community.hubspot.com/u/mwx-Marcus)\
**Post date:** [June 9, 2020, 6:52am UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/9 "2020-06-09T06:52:14Z")

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one of our clients requested this too

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**Author:** ![denispeplin](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/denispeplin/32/97852_2.png) [@denispeplin](https://community.hubspot.com/u/denispeplin)\
**Post date:** [August 28, 2020, 5:21pm UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/10 "2020-08-28T17:21:12Z")

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It’s needed.  
I’m really surprised it’s not implemented yet.

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<div class="post-metadata">

**Author:** ![denispeplin](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/denispeplin/32/97852_2.png) [@denispeplin](https://community.hubspot.com/u/denispeplin)\
**Post date:** [September 22, 2020, 3:23pm UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/11 "2020-09-22T15:23:45Z")

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If you need it, please ask your coworkers who have access to Hubspot to upvote the idea.

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**Author:** ![twatson](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/twatson/32/27794_2.png) [@twatson](https://community.hubspot.com/u/twatson)\
**Post date:** [April 13, 2021, 11:10pm UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/12 "2021-04-13T23:10:14Z")

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I agree - we need to have an automatic GDPR comlpiant deletion capability after a period of non-response to DOI conformation email. We also need a way to bulk delete unengaged contacts in a GDPR compliant fashion, rather than one-by-one. Its been what - 3 years with GDPR already? - and neither of these are yet possible while other platforms have implemented these capabilities - what’s up with you, Hubspot??

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**Author:** ![ELELEU](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/eleleu/32/84335_2.png) [@ELELEU](https://community.hubspot.com/u/ELELEU)\
**Post date:** [April 27, 2021, 1:48pm UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/13 "2021-04-27T13:48:45Z")

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two years and nothing … wwoouuuuaaahhhh 😓

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**Author:** ![Daniel\_13](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/daniel_13/32/76463_2.png) [@Daniel\_13](https://community.hubspot.com/u/Daniel_13)\
**Post date:** [January 31, 2022, 12:15pm UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/14 "2022-01-31T12:15:16Z")

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+1 this would be a helpful feature to improve GDPR compliance speed

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<div class="post-metadata">

**Author:** ![ELELEU](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/eleleu/32/84335_2.png) [@ELELEU](https://community.hubspot.com/u/ELELEU)\
**Post date:** [February 1, 2022, 7:51am UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/15 "2022-02-01T07:51:54Z")

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that is the end of hubspot, not GDPR compliant, database hosted in USA not EU…

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**Author:** ![mgeorgieva](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mgeorgieva/32/14279_2.png) [@mgeorgieva](https://community.hubspot.com/u/mgeorgieva)\
**Post date:** [February 14, 2022, 6:41pm UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/16 "2022-02-14T18:41:15Z")

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Hi folks - this API has been released and you can find the documentation here: [Accounts Dashboard | HubSpot](https://developers.hubspot.com/docs/api/crm/contacts)

Let us know if you have any feedback.

Best,

Maggie

Product Manager,  
HubSpot

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<div class="post-metadata">

**Author:** ![ELELEU](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/eleleu/32/84335_2.png) [@ELELEU](https://community.hubspot.com/u/ELELEU)\
**Post date:** [February 15, 2022, 8:18am UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/17 "2022-02-15T08:18:06Z")

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4 years to start respecting your European customers… no comments.

next step: hosting data in Europe, the wind is turning… the GDPR will not wait 4 years this time!

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**Author:** ![mwx-Marcus](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mwx-marcus/32/225294_2.png) [@mwx-Marcus](https://community.hubspot.com/u/mwx-Marcus)\
**Post date:** [February 15, 2022, 11:39am UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/18 "2022-02-15T11:39:54Z")

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@mgeorgieva Thank you for this valuable update 🙂

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<div class="post-metadata">

**Author:** ![mgeorgieva](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mgeorgieva/32/14279_2.png) [@mgeorgieva](https://community.hubspot.com/u/mgeorgieva)\
**Post date:** [February 15, 2022, 2:31pm UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/19 "2022-02-15T14:31:33Z")

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Thanks for the comments. @ELELEU last year we relesed the option to host data in the EU: [https://www.hubspot.com/eu-data-centre](https://www.hubspot.com/eu-data-centre)Hope this helps!

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<div class="post-metadata">

**Author:** ![ELELEU](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/eleleu/32/84335_2.png) [@ELELEU](https://community.hubspot.com/u/ELELEU)\
**Post date:** [February 17, 2022, 7:43am UTC](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795/20 "2022-02-17T07:43:50Z")

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Hi Mgeorgieva,

" **For existing customers, we are currently building the ability to migrate existing data to HubSpot’s EU data centre as seamlessly as possible. The EU Data Centre will be available to you in 2022.**"

effectively we are waiting that since one year… our salesperson always respond: first trimester 2022… second trimester 200, in fact … maybe in 2022 …

[Next page](https://community.hubspot.com/t/gdpr-deletion-via-api-call/9795.md?page=2)
