# Forward Emails from Conversations

**URL:** <https://community.hubspot.com/t/forward-emails-from-conversations/9985>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [August 28, 2018, 4:15pm UTC](https://community.hubspot.com/t/forward-emails-from-conversations/9985 "2018-08-28T16:15:31Z")\
**Posts on this page:** 1\
**Showing post:** 83

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**Author:** ![SuzNGF](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/suzngf/32/78108_2.png) [@SuzNGF](https://community.hubspot.com/u/SuzNGF)\
**Post date:** [March 12, 2020, 6:24pm UTC](https://community.hubspot.com/t/forward-emails-from-conversations/9985/83 "2020-03-12T18:24:19Z")

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We are also looking for this feature.

Specifically, the chat forwards a transcript to the chat-ee. If they reply to the transcript via email, it comes into the conversations inbox, but there was no way for me to easily forward her inquiry - as the person who handles her question is not a user in HubSpot.

A workaround I found was to reply to the email, but delete the chat-ee and input the email address of the person to whom it needs to go.

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_[View the full topic](https://community.hubspot.com/t/forward-emails-from-conversations/9985)._