# Forms not override existing Data

**URL:** <https://community.hubspot.com/t/forms-not-override-existing-data/146541>\
**Category:** CRM\
**Tags:** professional\
**Created:** [February 23, 2026, 9:12am UTC](https://community.hubspot.com/t/forms-not-override-existing-data/146541 "2026-02-23T09:12:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![JGray30](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jgray30/32/7787_2.png) [@JGray30](https://community.hubspot.com/u/JGray30)\
**Post date:** [February 23, 2026, 9:12am UTC](https://community.hubspot.com/t/forms-not-override-existing-data/146541/1 "2026-02-23T09:12:41Z")

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Hi

We are using Hubspot in two ways. One for pure marketing (Contacts, Products and Companies) standard stuff. The other way I am setting it up to use it as a Customer Rewards vehicle. Unfortuately when creating a form I cannot add Companies/Contacts/Deals all on one form. I did call support but it was way too convoluted to do.  
Is there a way when someone completes a form it creates a record (which it does) but does NOT Override an existing record. It creates a record regardless. I can then manually check for existing record, and merge it, then add the claim data to the deal. I would say it averages for now no more than 10 a month  
We do not have that many claims, so it is not going to be too bad.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [February 23, 2026, 9:19am UTC](https://community.hubspot.com/t/forms-not-override-existing-data/146541/2 "2026-02-23T09:19:33Z")

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Hi @JGray30,

Sure - as long as you’re not asking for the contact “Email” or company “Company domain name”, HubSpot will not update an existing record but create a new one. If you have to ask for this information, you need to create custom properties to use for that purpose instead and for your review.

Best regards!

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<div class="post-metadata">

**Author:** ![JGray30](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jgray30/32/7787_2.png) [@JGray30](https://community.hubspot.com/u/JGray30)\
**Post date:** [February 24, 2026, 8:55am UTC](https://community.hubspot.com/t/forms-not-override-existing-data/146541/3 "2026-02-24T08:55:37Z")

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Ah right that makes sense, thank you