# Forms does not appear to me **URL:** \ **Category:** Lead Capture Tools\ **Created:** [May 3, 2017, 9:26am UTC](https://community.hubspot.com/t/forms-does-not-appear-to-me/1873 "2017-05-03T09:26:41Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![GamaLearn\_1](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gamalearn_1/32/61905_2.png) [@GamaLearn\_1](https://community.hubspot.com/u/GamaLearn_1)\ **Post date:** [May 3, 2017, 9:26am UTC](https://community.hubspot.com/t/forms-does-not-appear-to-me/1873/1 "2017-05-03T09:26:41Z")
Hello, I cannot find forms page anywhere, is it because i have a Free Account? another question, are forms customizable? Can i choose how the design of it will be such as logos and background colors? ---
**Author:** ![Phil\_Vallender](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/phil_vallender/32/48924_2.png) [@Phil\_Vallender](https://community.hubspot.com/u/Phil_Vallender)\ **Post date:** [May 3, 2017, 9:33am UTC](https://community.hubspot.com/t/forms-does-not-appear-to-me/1873/2 "2017-05-03T09:33:14Z")
Hi [@GamaLearn\_1](https://community.hubspot.com/t5/user/viewprofilepage/user-id/8193) That’s correct - HubSpot Free doesn’t include the forms feature. It does, however, support collected forms, which means it can capture data entered in third-party forms on your website. Read more: [How do I use the Collected Forms tool?](https://knowledge.hubspot.com/articles/kcs_article/collected-forms/how-do-i-use-collected-forms) Hope that helps. ---
**Author:** ![GamaLearn\_1](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gamalearn_1/32/61905_2.png) [@GamaLearn\_1](https://community.hubspot.com/u/GamaLearn_1)\ **Post date:** [May 3, 2017, 9:52am UTC](https://community.hubspot.com/t/forms-does-not-appear-to-me/1873/3 "2017-05-03T09:52:53Z")
So based on what you say, Collected Forms should be available for my account “Free plan”? Because i followed the steps and went to: click the Sales dropdown in the upper-left to switch to **Marketing** \> then navigate to **Collected Forms**. If you do not have this option, you can enable Collected Forms by navigating to **Account Menu** \> **Settings**. Select **Products & Add-ons** in the left sidebar, then activate **Marketing Free**. But still didn’t find it. ---
**Author:** ![Phil\_Vallender](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/phil_vallender/32/48924_2.png) [@Phil\_Vallender](https://community.hubspot.com/u/Phil_Vallender)\ **Post date:** [May 3, 2017, 10:03am UTC](https://community.hubspot.com/t/forms-does-not-appear-to-me/1873/4 "2017-05-03T10:03:33Z")
Hi [@GamaLearn\_1](https://community.hubspot.com/t5/user/viewprofilepage/user-id/8193) When you go to Products and Add-ons, is Marketing Free ticked, like this: ![mktg free.PNG](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/7/f7abbf1b509cee7c1cb7fdb7c223866f28c93dd3.png) ---
**Author:** ![GamaLearn\_1](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gamalearn_1/32/61905_2.png) [@GamaLearn\_1](https://community.hubspot.com/u/GamaLearn_1)\ **Post date:** [May 3, 2017, 10:05am UTC](https://community.hubspot.com/t/forms-does-not-appear-to-me/1873/5 "2017-05-03T10:05:14Z")
No it’s not.. it has “Free” on the side only. ---
**Author:** ![Phil\_Vallender](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/phil_vallender/32/48924_2.png) [@Phil\_Vallender](https://community.hubspot.com/u/Phil_Vallender)\ **Post date:** [May 3, 2017, 10:08am UTC](https://community.hubspot.com/t/forms-does-not-appear-to-me/1873/6 "2017-05-03T10:08:06Z")
Right, you need to click through and activate it then. Check the yellow **note** on this help article: [How can I sign up for HubSpot Marketing Free?](https://knowledge.hubspot.com/articles/kcs_article/account/how-can-i-sign-up-for-hubspot-marketing-free) ---
**Author:** ![GamaLearn\_1](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gamalearn_1/32/61905_2.png) [@GamaLearn\_1](https://community.hubspot.com/u/GamaLearn_1)\ **Post date:** [May 3, 2017, 10:09am UTC](https://community.hubspot.com/t/forms-does-not-appear-to-me/1873/7 "2017-05-03T10:09:58Z")
So if i want to create my own Forms, do i have to Purchase Pro Marketing or Pro Sales? ---
**Author:** ![Phil\_Vallender](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/phil_vallender/32/48924_2.png) [@Phil\_Vallender](https://community.hubspot.com/u/Phil_Vallender)\ **Post date:** [May 3, 2017, 10:13am UTC](https://community.hubspot.com/t/forms-does-not-appear-to-me/1873/8 "2017-05-03T10:13:24Z")
If you want to create HubSpot forms, yes, you need to buy the full marketing software. If you are happy to use third party froms (for example Contact Form 7 or Gravity Forms on a WordPress website), HubSpot Free will collect the data from those.