# Form Permission Issues **URL:** \ **Category:** Marketing & Content Hub\ **Tags:** free\ **Created:** [August 3, 2026, 1:42pm UTC](https://community.hubspot.com/t/form-permission-issues/155053 "2026-08-03T13:42:14Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![LanJinMetal](https://avatars.discourse-cdn.com/v4/letter/l/8c91f0/32.png) [@LanJinMetal](https://community.hubspot.com/u/LanJinMetal)\ **Post date:** [August 3, 2026, 1:42pm UTC](https://community.hubspot.com/t/form-permission-issues/155053/1 "2026-08-03T13:42:14Z")
![11111a-e8bb-4d81-a2b0-287397189d19](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/e/9ea1faf20dd4a68f108db3a74ccfb696e07a03b6.png) ![933fc6af-1105-42e6-9b10-f270549ac4e0](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/5/95a9c4420666762385f3074644dc8f764eb19834.png) I have super administrator privileges and hold a core seat; why do I lack the permission to create a ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [August 3, 2026, 1:43pm UTC](https://community.hubspot.com/t/form-permission-issues/155053/2 "2026-08-03T13:43:10Z")
Hi @LanJinMetal, Moving your mouse over the “Create form” button and waiting for the tool tip should tell you the reason. Can you do that and share a screenshot? Best regards ---
**Author:** ![LanJinMetal](https://avatars.discourse-cdn.com/v4/letter/l/8c91f0/32.png) [@LanJinMetal](https://community.hubspot.com/u/LanJinMetal)\ **Post date:** [August 3, 2026, 2:47pm UTC](https://community.hubspot.com/t/form-permission-issues/155053/3 "2026-08-03T14:47:33Z")
Hello, the message displayed by the “Create” and “Edit” buttons is: “You do not have the required permissions to perform this action.” When I try to reply and upload a screenshot as an attachment, I receive the following error message: “An error occurred: Sorry, you cannot embed media items in the post.” ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [August 3, 2026, 2:49pm UTC](https://community.hubspot.com/t/form-permission-issues/155053/4 "2026-08-03T14:49:30Z")
@LanJinMetal that suggests you are not a super admin. Are you 100% sure you have super admin status? If so, I’d recommend reaching out to HubSpot support in-app about this issue, via chat or email. ---
**Author:** ![LanJinMetal](https://avatars.discourse-cdn.com/v4/letter/l/8c91f0/32.png) [@LanJinMetal](https://community.hubspot.com/u/LanJinMetal)\ **Post date:** [August 3, 2026, 2:52pm UTC](https://community.hubspot.com/t/form-permission-issues/155053/5 "2026-08-03T14:52:40Z")
Hello, I’ve been trying to contact official customer service, but I can’t seem to get through to a human representative. ---
**Author:** ![LanJinMetal](https://avatars.discourse-cdn.com/v4/letter/l/8c91f0/32.png) [@LanJinMetal](https://community.hubspot.com/u/LanJinMetal)\ **Post date:** [August 3, 2026, 2:53pm UTC](https://community.hubspot.com/t/form-permission-issues/155053/6 "2026-08-03T14:53:30Z")
Hello, I’ve been trying to contact official customer service, but I only get the AI ​​chatbot and can’t reach a human representative. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [August 3, 2026, 2:54pm UTC](https://community.hubspot.com/t/form-permission-issues/155053/7 "2026-08-03T14:54:38Z")
@LanJinMetal which subscription level are you on? Can you please share a screenshot that shows you’re a super admin? Is there any review in your HubSpot portal currently pending, or have you seen any notices about features being suspended? ---
**Author:** ![LanJinMetal](https://avatars.discourse-cdn.com/v4/letter/l/8c91f0/32.png) [@LanJinMetal](https://community.hubspot.com/u/LanJinMetal)\ **Post date:** [August 3, 2026, 2:56pm UTC](https://community.hubspot.com/t/form-permission-issues/155053/8 "2026-08-03T14:56:10Z")
When I try to reply and upload a screenshot as an attachment, I receive the following error message: “An error occurred: Sorry, you cannot embed media items in the post. ---
**Author:** ![LanJinMetal](https://avatars.discourse-cdn.com/v4/letter/l/8c91f0/32.png) [@LanJinMetal](https://community.hubspot.com/u/LanJinMetal)\ **Post date:** [August 3, 2026, 2:57pm UTC](https://community.hubspot.com/t/form-permission-issues/155053/9 "2026-08-03T14:57:12Z")
Could you provide your email address? I can send the screenshots to you via email. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [August 3, 2026, 2:59pm UTC](https://community.hubspot.com/t/form-permission-issues/155053/10 "2026-08-03T14:59:32Z")
@LanJinMetal [hubspotcommunity@karsten.anonaddy.com](mailto:hubspotcommunity@karsten.anonaddy.com) ---
**Author:** ![LanJinMetal](https://avatars.discourse-cdn.com/v4/letter/l/8c91f0/32.png) [@LanJinMetal](https://community.hubspot.com/u/LanJinMetal)\ **Post date:** [August 3, 2026, 3:22pm UTC](https://community.hubspot.com/t/form-permission-issues/155053/11 "2026-08-03T15:22:17Z")
Hi, I have sent the email; please check for it. ---
**Author:** ![LanJinMetal](https://avatars.discourse-cdn.com/v4/letter/l/8c91f0/32.png) [@LanJinMetal](https://community.hubspot.com/u/LanJinMetal)\ **Post date:** [August 3, 2026, 3:33pm UTC](https://community.hubspot.com/t/form-permission-issues/155053/14 "2026-08-03T15:33:42Z")
Hi, I have sent the email; please check for it.