# Form doesn't load until refresh

**URL:** <https://community.hubspot.com/t/form-doesnt-load-until-refresh/120240>\
**Category:** APIs & Integrations\
**Tags:** free\
**Created:** [November 11, 2024, 1:34pm UTC](https://community.hubspot.com/t/form-doesnt-load-until-refresh/120240 "2024-11-11T13:34:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![JanaRow](https://avatars.discourse-cdn.com/v4/letter/j/7feea3/32.png) [@JanaRow](https://community.hubspot.com/u/JanaRow)\
**Post date:** [November 11, 2024, 1:34pm UTC](https://community.hubspot.com/t/form-doesnt-load-until-refresh/120240/1 "2024-11-11T13:34:41Z")

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I tried to integrate a simple form to my website, but for some reason the form doesnt load until i refresh the page. In developer mode i get the code: 488.

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**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\
**Post date:** [November 12, 2024, 7:58am UTC](https://community.hubspot.com/t/form-doesnt-load-until-refresh/120240/2 "2024-11-12T07:58:03Z")

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Hi @JanaRow and welcome to the Community and thanks for asking!  
We are so glad to have you here!  
I’d like to ask clarifying questions so that we can help you the best we can:  
1. Is it a HubSpot form or an external form?  
2. Is the website hosted in HubSpot or hosted externally?  
3. The form doesn’t appear on the website at first. Or is there the form appearing and we cannot submit?  
4. Which type of form is it? A popup form or an integrated form?  
5. Where can we see the form? Could you please share the link of the website where the form is?  
The more info, screenshots (without sensitive/confidential information), and details you can provide, the better the Community can assist.

I’d like to share this article “[Troubleshoot externally embedded HubSpot forms](https://knowledge.hubspot.com/forms/why-doesn-t-my-externally-embedded-hubspot-form-work)” that might help you!  
I also wanted to invite a couple of subject matter experts to this conversation: Hi @Jnix284, @jeremymandle and @Anonymous do you have suggestions to help @JanaRow, please?  
Thanks so much and have a lovely day!  
Best,  
Bérangère

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**Author:** ![JanaRow](https://avatars.discourse-cdn.com/v4/letter/j/7feea3/32.png) [@JanaRow](https://community.hubspot.com/u/JanaRow)\
**Post date:** [November 12, 2024, 10:24am UTC](https://community.hubspot.com/t/form-doesnt-load-until-refresh/120240/3 "2024-11-12T10:24:01Z")

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Hi [@BérangèreL](https://community.hubspot.com/t5/user/viewprofilepage/user-id/230185) ,

thanks for your quick reply. To answer your questions:  
1. It is a very easy Hubspot form which asks for contact information and a message.

2. The webiste it hosted externally. We work with Wordpress and Semplice as cms systems. Semplice does support external code and plugins.

 ![Bildschirmfoto 2024-11-12 um 11.17.56.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/a/1aa340821b7c1c7c2f18e0c6f14d9e37d566e026.png)

3. There is just empty space ( see screenshot).

 ![Bildschirmfoto 2024-11-12 um 11.16.36.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/8/b88a78f02433bd34c33608e46128574298f6de16.jpeg)

4. Integrated Form (see screenshot after refresh),

 ![Bildschirmfoto 2024-11-12 um 11.16.48.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/c/fcedbf1d1c5398b1d2e5d67c7a8efd2a03fd202c.jpeg)

5. Website: [Kontakt - Tiny Houses](https://tinyhouse-haselmuehle.de/kontakt)

 ![Bildschirmfoto 2024-11-12 um 11.19.48.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/9/397683d27cfe3dc7e83643ca079ad97afb080cfd.png)

Thanks a lot for your help and support!  
Best regards Jana

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<div class="post-metadata">

**Author:** ![JanaRow](https://avatars.discourse-cdn.com/v4/letter/j/7feea3/32.png) [@JanaRow](https://community.hubspot.com/u/JanaRow)\
**Post date:** [November 12, 2024, 10:35am UTC](https://community.hubspot.com/t/form-doesnt-load-until-refresh/120240/4 "2024-11-12T10:35:34Z")

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So i also contacted the costumer support from Semplice. Apparently the frontend mode “single page app” is a seamless site experience, third-party scripts won’t trigger it twice, so i needed to decide, use SPA but refresh the page every time having page transitions or choose “Static” mode without transitions. My integration loaded right a way, once I set the frontend mode from “single page app” to “static”.  
[@BérangèreL](https://community.hubspot.com/t5/user/viewprofilepage/user-id/230185) still thank you for your support and help.  
Have a nice day and best regards.  
JanaRow

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**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\
**Post date:** [November 12, 2024, 3:35pm UTC](https://community.hubspot.com/t/form-doesnt-load-until-refresh/120240/5 "2024-11-12T15:35:48Z")

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Hi @JanaRow, thank you so much for sharing the outcome with the Community! 🤗  
This will be very helpful for many Community Members, so I really appreciate you sharing this!  
Anytime @JanaRow, it’s my pleasure!  
Please don’t hesitate to come back and ask a question or if you are looking for best practices or recommendations, we are here for you! ❤  
Have a wonderful week ahead and see you soon around the HubSpot Community!  
Best,  
Bérangère
