Hope its obvious by now that the ‘new’ (2018) folder solution for the Lists tool is both a HUGE UI FAIL and a HUGE UX FAIL. How is it possible that someone at a leading SaaS company approved a design flaw which removed basic folder hierarchy from view in 2018? How is that even possible?
A fundamental folder hierachy display concept has been omnipresent and cross-platform for decades because it works. Humans understand it. And the HubSpot audience is smart enough to get that.
The fact that individual dev groups at HubSpot have a high level of autonomy when it comes to dev projects is novel, but enough is enough. Better oversight of those individual projects at the 50,000 foot level is called for. We’ve already waited years for a solution, so … ‘agile’ isn’t seriously a consideration now is it?
We need a higher level of UI continuity across the HubSpot tool base and some centrialized team who can take ultimate responsibility for assuring that level of continuity makes it through into production. Absent a central body with executive level veto authority, this lack of continuity will continue (sorta like a crazy street map in a city that grew out of control).
You can see the lack of continuity in the new workflow UI -- a step backwards. It wastes even more valuable screen real estate in a tool that already borders on impossible to document (
). Documentation -- you know, that stuff everyone hates talking about, no one reads, but we all need when something crashes. (head shaking)
Please don’t further disorganize Workflows by emulating the huge 2018 UI fail currently found in the HubSpot Lists tool. Keep it simple. Give us back a clearly displayed folder hierarchy on the left. After all, we’re only human.
@MFrankJohnson Along those lines are anytime that choices are available (a listing of Campaigns, lists of Lists, etc) that they are not alphabetized. Just a haphazard, unordered cluster.
In addition to setting up folders, it would be helpful that when a workflow is moved to a folder that it is also removed from the full / default listing of all workflows. Think Windows Explorer. You don’t have a default view of every file that is on your computer, but ones that are ONLY in the current folder view. This would also be helpful in other areas as well, ie Lists. et al.
Since this feature is still unavailable, I have started to name workflows based on pipeline/stage. This way I can search and find all the ones pertaining to that workflow. However, the search feature is not always accurate. If I search a term “TOF” it doesn’t find all of the worfklows that contain this term in the title. It only finds it if it’s in the beginning of title. So until a filing system is implemented, consistency in naming each related workflow with same begging title is crucial.
