Paste the following filepath into your Start menu: C:\Users\%Userprofile%\AppData\Roaming\Sidekick\ Remove all files in the …

I am not a windows expert: where and how do I copy the line C:\Users\%Userprofile%\AppData\Roaming\Sidekick\ thank you for h…

@musika I’ve made a screencast of the process, to help clarify this step: Welcome - TechSmith Screencast . Hope it helps!

@MayPascaud Thx, I finally found something using the infos of @Tom and translating in french as I am using my computer in thi…

Hi @musika I’m glad that you were able to find this information, I will keep the language trick in mind if this happens to an…

May, Not sure if you we’re meaning to mention me in this. My company fixed our issue with Hubspot; our IT department had a b…

So sorry, I meant to @ mention another user - very glad your problem was resolved though! :slightly_smiling_face:

Hello Hubspot Team, My work has a paid Hubspot account for quite a few of our reps, and what’s happening for quite a few of …

Hi @Chase thank you for posting here. In past cases where customers have not been able to find the aforementioned file path,…

Hi Tom, When I click on the “Track Email” button in my Outlook 2010 (upper right hand corner) it completely shuts down my Ou…

EDIT: I just repeated the steps above for the third time. Now it seems to be working ok. Hi - I recently started having issu…

Fixing Outlook Crashing with HubSpot Sales

Tom November 8, 2016, 4:00pm 2

Commenting to mark as answered.

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