# First Touch Configuration

**URL:** <https://community.hubspot.com/t/first-touch-configuration/93624>\
**Category:** CRM\
**Tags:** analytics-tools\
**Created:** [November 8, 2023, 10:18pm UTC](https://community.hubspot.com/t/first-touch-configuration/93624 "2023-11-08T22:18:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AAndreas](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@AAndreas](https://community.hubspot.com/u/AAndreas)\
**Post date:** [November 8, 2023, 10:18pm UTC](https://community.hubspot.com/t/first-touch-configuration/93624/1 "2023-11-08T22:18:02Z")

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Hello, I am looking into setting up first touch fields/properties fields and workflows for the following contact objects:

| **Field/Property** | Definition |
| --- | --- |

| First Touch Date | Date stamp of the first touch |
| --- | --- |
| First Touch Campaign | The first offer/promo that that contact engaged with to enter into the CRM |
| First Touch Source | The marketing channel that brought the contact into the CRM for the very first time |
| First Touch Source Detail | Details of the marketing channel that brought the contact into the CRM the very first time |
| First Touch Source Detail 2 (Optional, depending on your UTM structure) | Keyword specific information from search or campaign-specific information from social media that brought the contact into the CRM for the very first time |
| First Touch: UTM Campaign | Stored value for the ‘utm\_campaign’ value from the first touch link |
| First Touch: UTM Medium | Stored value for the ‘utm\_medium’ value from the first touch link |
| First Touch: UTM Source | Stored value for the ‘utm\_source’ value from the first touch link |
| First Touch: UTM Content | Stored value for the ‘utm\_content’ value from the first touch link |

What is the best way to set this up within HubSpot?

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [November 9, 2023, 5:25am UTC](https://community.hubspot.com/t/first-touch-configuration/93624/2 "2023-11-09T05:25:14Z")

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Hi @AAndreas,

Many of these fields are set up by default:

- **First touch converting campaign:** the name based on the campaign ID responsible for the first touch creation of the contact. When using this property in other HubSpot tools (e.g., [filters](https://knowledge.hubspot.com/crm-setup/create-customize-and-manage-your-saved-views), [lists](https://knowledge.hubspot.com/lists/create-active-or-static-lists)), use the campaign ID instead.
- [**Original source:**](https://knowledge.hubspot.com/contacts/understand-source-properties) the first known source through which the contact interacted with your business. This is automatically set by HubSpot. The property options are not editable, but an individual’s _Original source_ value [can be manually changed](https://knowledge.hubspot.com/contacts/update-and-filter-contacts-using-source-properties#manually-update-a-contact-s-original-or-latest-source-value) to any of the options.
- [**Original source drill-down 1**](https://knowledge.hubspot.com/contacts/understand-source-properties) (formerly _Original source data 1_): additional information about the source through which the contact first interacted with your business. This is automatically set by HubSpot and cannot be manually changed for the contact. Learn more about the [possible values](https://knowledge.hubspot.com/contacts/understand-source-properties?_ga=2.108653575.488761923.1641914752-2113505325.1641914752#understand-source-drill-down-properties).
- [**Original source drill-down 2**](https://knowledge.hubspot.com/contacts/understand-source-properties)(formerly _Original source data 2_) : additional information about the source through which the contact first interacted with your business. This is automatically set by HubSpot and cannot be changed for the contact. Learn more about the [possible values](https://knowledge.hubspot.com/contacts/understand-source-properties?_ga=2.108653575.488761923.1641914752-2113505325.1641914752#understand-source-drill-down-properties).

For first touch date, the closest you would get would be

- **First conversion date:** the date the contact first submitted a form.

In terms of the utm parameters, these are either stored in the original source properties (see links above) or you can capture these by creating hidden fields for utm\_medium, utm\_source etc in forms: [Pass contact property values with hidden form fields](https://knowledge.hubspot.com/forms/pass-contact-property-values-with-hidden-form-fields) – HubSpot will then capture the parameters that are present on the page the form is submitted on.

Let me know if you have any follow-up questions!
