# First Name Personalization Token

**URL:** <https://community.hubspot.com/t/first-name-personalization-token/107779>\
**Category:** Email Marketing Tool\
**Tags:** marketing-email\
**Created:** [May 22, 2024, 5:41pm UTC](https://community.hubspot.com/t/first-name-personalization-token/107779 "2024-05-22T17:41:48Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![HMize](https://avatars.discourse-cdn.com/v4/letter/h/e68b1a/32.png) [@HMize](https://community.hubspot.com/u/HMize)\
**Post date:** [May 22, 2024, 5:41pm UTC](https://community.hubspot.com/t/first-name-personalization-token/107779/1 "2024-05-22T17:41:48Z")

</div>

So i have a question on how the personalization token works. Every time i try to add a First Name Token and test send it to myself, It always sends “name” rather than my actual name that is in HubSpot. Im worried that if i add this token and send it to an actual list of clients it will show up as “name” for them also. Is there a way to fix this or am i missing something? Thank you!

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [May 22, 2024, 5:57pm UTC](https://community.hubspot.com/t/first-name-personalization-token/107779/2 "2024-05-22T17:57:08Z")

</div>

Hi @HMize,

When you click on the token in the editor, you should be able to specify a default value. This may be not set at all or set to “name”. You can change it to something like “reader”, “customer”, or “there” (for a “hello there”).

When you send a test email, make sure to fill both drop-downs in the test send sidebar. The second drop-down decides which contact HubSpot will use to simulate as a recipient. If you don’t fill the drop-down, HubSpot will not have anything to populate the tokens with and send it blank, using only default values.

Best regards!