Filtering by contacts that global bounced

Hi everyone,

I found a way to do this, but it’s long and really annoying.

Here we go:

Go to Marketing > Email. In the middle left hand section of the page, there’s a list that says Email tools. Select “email bounce tools”, and then “Export unsubscribes and bounces”. Check “Include global bounces and unsubscribes”.

It’ll e-mail you a report as soon as possible - we had about 4,000 contacts and it generated a list in about 15 minutes. Once that gets to you, download the .csv, and then go to Contacts > Lists. Hit “Import” on the top right corner, and then “Start an Import”, “Import file from computer”, “One file”, “One object”, “Contacts” (nothing else on this page), and then FINALLY upload the .csv.

When you get to the contact mapping page, set it so that every property except for “Recipient” isn’t imported. And then make sure “Recipient” is mapped to Email. Hit the “Don’t overwrite contacts” button, and then wait another few minutes.

You finally have your list. Segment and select the further contacts to your heart’s desires and delete for good.

Annoyed that Hubspot just doesn’t have a feature for this. Good luck to everyone trying to follow these steps!