# Filter Ticket Creation by teams

**URL:** <https://community.hubspot.com/t/filter-ticket-creation-by-teams/12156>\
**Category:** Tickets & Conversations\
**Created:** [January 2, 2019, 8:17pm UTC](https://community.hubspot.com/t/filter-ticket-creation-by-teams/12156 "2019-01-02T20:17:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jlevin](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jlevin/32/29892_2.png) [@Jlevin](https://community.hubspot.com/u/Jlevin)\
**Post date:** [January 2, 2019, 8:17pm UTC](https://community.hubspot.com/t/filter-ticket-creation-by-teams/12156/1 "2019-01-02T20:17:57Z")

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Is it possible to limit ticket creation to specific teams? I.E - can I create a ticket setup specific for our operations department and only the ops department can see that ticket setup and then create a ticket setup specifically for our tax department and they see only that ticket setup? Thanks! Jeff

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**Author:** ![Jenny](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jenny/32/24_2.png) [@Jenny](https://community.hubspot.com/u/Jenny)\
**Post date:** [January 9, 2019, 8:39pm UTC](https://community.hubspot.com/t/filter-ticket-creation-by-teams/12156/2 "2019-01-09T20:39:42Z")

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Hi @Jlevin,

While you can’t specifically limit ticket creation to a team, you can limit [tickets in genera](https://knowledge.hubspot.com/articles/kcs_article/settings/hubspot-user-roles-guide)l to only be able to view and edit certain tickets (either everyone, team owned, or user owned), which would ensure that users could not edit tickets in other pipelines, or that are owned by other teams.

Thanks,  
Jenny