# Filter out spammers in chat tool

**URL:** <https://community.hubspot.com/t/filter-out-spammers-in-chat-tool/83848>\
**Category:** Tickets & Conversations\
**Tags:** chat, best-practices, professional\
**Created:** [June 21, 2023, 2:57pm UTC](https://community.hubspot.com/t/filter-out-spammers-in-chat-tool/83848 "2023-06-21T14:57:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![LLuik](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lluik/32/68311_2.png) [@LLuik](https://community.hubspot.com/u/LLuik)\
**Post date:** [June 21, 2023, 2:57pm UTC](https://community.hubspot.com/t/filter-out-spammers-in-chat-tool/83848/1 "2023-06-21T14:57:02Z")

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Are there any recommended strategies available to help prevent spammers and individuals who do not seek support from utilizing our chat tool?

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**Author:** ![TomM2](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tomm2/32/70887_2.png) [@TomM2](https://community.hubspot.com/u/TomM2)\
**Post date:** [June 21, 2023, 7:13pm UTC](https://community.hubspot.com/t/filter-out-spammers-in-chat-tool/83848/2 "2023-06-21T19:13:45Z")

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Hey @LLuik unfortunately opening yourself up to spam is just a downside of opening up more accessible channels to contact your business. There’s currently no built in spam filtering tools within HubSpot chatflows, but there is a great response from [Karsten here](https://community.hubspot.com/t5/Lead-Capture-Tools/Is-there-a-way-to-prevent-spam-coming-through-a-Chatflow/td-p/440402) which might help you minimise spam in your chatflows!