# Filter e-mails in Hubspot

**URL:** <https://community.hubspot.com/t/filter-e-mails-in-hubspot/80855>\
**Category:** CRM\
**Tags:** professional\
**Created:** [May 9, 2023, 6:01pm UTC](https://community.hubspot.com/t/filter-e-mails-in-hubspot/80855 "2023-05-09T18:01:24Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [May 11, 2023, 1:16pm UTC](https://community.hubspot.com/t/filter-e-mails-in-hubspot/80855/4 "2023-05-11T13:16:41Z")

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Hi @Evgenii,

So you’re referring to the conversations inbox? If so, correct, it’s not possible to create filtered views by incoming message body keywords.

Have you tried filtering these contacts out with a list?

 ![karstenkoehler_0-1683810933627.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/2/c20383a1e37dd0fbef8557812609788f34069920.png)

If this criterion catches the contacts, you could use the same as a workflow enrollment trigger and use the delete record workflow action.

Best regards

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_[View the full topic](https://community.hubspot.com/t/filter-e-mails-in-hubspot/80855)._
