# Filter contacts based on recorded calls

**URL:** <https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706>\
**Category:** HubSpot Ideas\
**Tags:** calling, object\
**Created:** [February 7, 2018, 9:24am UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706 "2018-02-07T09:24:07Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![Vuk](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/vuk/32/79091_2.png) [@Vuk](https://community.hubspot.com/u/Vuk)\
**Post date:** [February 7, 2018, 9:24am UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/1 "2018-02-07T09:24:07Z")

</div>

It would be great to be able to filter the contacts based on the fact that there is a recorded call attached to it. This way a manager could go in and filter that, listen to the recording and provide feedback to the reps.

---

<div class="post-metadata">

**Author:** ![NicKawaguchi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nickawaguchi/32/59606_2.png) [@NicKawaguchi](https://community.hubspot.com/u/NicKawaguchi)\
**Post date:** [March 27, 2018, 7:33pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/2 "2018-03-27T19:33:53Z")

</div>

Agreed! It would make things much easier for managers of sales teams. I’m running into this challenge as well as I’m managing an inside sales team for one of our clients. Having to click into every contact to see if the conversation is recorded is a waste of time.

---

<div class="post-metadata">

**Author:** ![justingray](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/justingray/32/38459_2.png) [@justingray](https://community.hubspot.com/u/justingray)\
**Post date:** [April 4, 2018, 1:55am UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/3 "2018-04-04T01:55:43Z")

</div>

Agreed - even being able to filter contacts based on recently logged cals would be nice - but i think both would be ideal!

---

<div class="post-metadata">

**Author:** ![switchvideo](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/switchvideo/32/51056_2.png) [@switchvideo](https://community.hubspot.com/u/switchvideo)\
**Post date:** [May 8, 2018, 2:59pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/4 "2018-05-08T14:59:26Z")

</div>

It would be great if there was a way to filter Contacts who have call recording records attached, or some way to better pull a list of call recordings in one place.

---

<div class="post-metadata">

**Author:** ![ana2018](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ana2018/32/77060_2.png) [@ana2018](https://community.hubspot.com/u/ana2018)\
**Post date:** [November 5, 2018, 8:41pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/5 "2018-11-05T20:41:33Z")

</div>

Yes!!

that would be great in order to have the proper folow up from the administrator to the other users.

---

<div class="post-metadata">

**Author:** ![SantiagoAvGeek](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/santiagoavgeek/32/99949_2.png) [@SantiagoAvGeek](https://community.hubspot.com/u/SantiagoAvGeek)\
**Post date:** [November 14, 2018, 8:27pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/6 "2018-11-14T20:27:09Z")

</div>

Great value would be given if HubSpot had this!

---

<div class="post-metadata">

**Author:** ![BJK989](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bjk989/32/61905_2.png) [@BJK989](https://community.hubspot.com/u/BJK989)\
**Post date:** [July 30, 2018, 9:17pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/7 "2018-07-30T21:17:08Z")

</div>

I couldn’t agree more. This is a huge pain for me as it makes it a difficult process to provide feedback to my outbound team.

If Hubspot is serious about being a sales tool they need to make a feature like this / more simple feedback features. Its a simple query so I am not sure why this hasn’t been built yet.

---

<div class="post-metadata">

**Author:** ![MichelleT](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/michellet/32/47092_2.png) [@MichelleT](https://community.hubspot.com/u/MichelleT)\
**Post date:** [November 15, 2018, 9:27pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/8 "2018-11-15T21:27:22Z")

</div>

It would be good to be able pull a list of deals and/or contacts that have recorded calls on them within a specific date range. It would also be nice to be able to pull a list of the reorded calls made by a specific user within a date range. This would help us be more efficient with our time when trying to listen to calls for the purpose of coaching and training employees. As of now, we are wasting time sifting and hunting down the reorded calls.

---

<div class="post-metadata">

**Author:** ![sdexter](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sdexter/32/99782_2.png) [@sdexter](https://community.hubspot.com/u/sdexter)\
**Post date:** [February 28, 2019, 6:07pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/9 "2019-02-28T18:07:39Z")

</div>

Agreed - I can’t use this how it’s set up today as an SDR manager with Hubspot - we are looking at outside options now because HubSpot has not made this a priority. Call recordings need to be in one place, searchable -it’s rediculous they haven’t done it yet.

---

<div class="post-metadata">

**Author:** ![Nathan\_Pierce](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/nathan_pierce/32/69341_2.png) [@Nathan\_Pierce](https://community.hubspot.com/u/Nathan_Pierce)\
**Post date:** [March 27, 2019, 8:37pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/10 "2019-03-27T20:37:20Z")

</div>

Yes please!

---

<div class="post-metadata">

**Author:** ![jwright](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jwright/32/41618_2.png) [@jwright](https://community.hubspot.com/u/jwright)\
**Post date:** [July 5, 2019, 6:20pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/11 "2019-07-05T18:20:53Z")

</div>

Please!!! or allow me to find a list of all recorded calls.

---

<div class="post-metadata">

**Author:** ![MartadR](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/martadr/32/98997_2.png) [@MartadR](https://community.hubspot.com/u/MartadR)\
**Post date:** [November 11, 2019, 2:01pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/12 "2019-11-11T14:01:03Z")

</div>

We need this please! Has anyone found an alternative? We tried Aircall but the subscription is quite expensive for small teams, it’s fully integrated with Hubspot and offers reporting tools.

---

<div class="post-metadata">

**Author:** ![rutger](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rutger/32/1529_2.png) [@rutger](https://community.hubspot.com/u/rutger)\
**Post date:** [November 26, 2019, 9:36pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/13 "2019-11-26T21:36:53Z")

</div>

Much needed!

---

<div class="post-metadata">

**Author:** ![kritik](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kritik/32/2679_2.png) [@kritik](https://community.hubspot.com/u/kritik)\
**Post date:** [December 18, 2019, 3:46pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/14 "2019-12-18T15:46:52Z")

</div>

10000% needed!

---

<div class="post-metadata">

**Author:** ![AniReddy](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/anireddy/32/2490_2.png) [@AniReddy](https://community.hubspot.com/u/AniReddy)\
**Post date:** [January 8, 2020, 10:59am UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/15 "2020-01-08T10:59:49Z")

</div>

We are facing the same challenge too. In our previous CRM we had a filter by activity type within a specific date range and I can’t see any way of accomplishing the same here. Please prioritize this, it will really help the sales teams.

---

<div class="post-metadata">

**Author:** ![JayGuidance](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jayguidance/32/14727_2.png) [@JayGuidance](https://community.hubspot.com/u/JayGuidance)\
**Post date:** [February 6, 2020, 4:46pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/16 "2020-02-06T16:46:55Z")

</div>

I agree.

---

<div class="post-metadata">

**Author:** ![Carlos0034](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/carlos0034/32/29892_2.png) [@Carlos0034](https://community.hubspot.com/u/Carlos0034)\
**Post date:** [February 24, 2020, 7:14am UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/17 "2020-02-24T07:14:04Z")

</div>

Agree with this. Can we please have this feature?

---

<div class="post-metadata">

**Author:** ![FrankOPSG](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/frankopsg/32/68653_2.png) [@FrankOPSG](https://community.hubspot.com/u/FrankOPSG)\
**Post date:** [March 31, 2020, 5:05pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/18 "2020-03-31T17:05:56Z")

</div>

Do it!! This would save so much time

---

<div class="post-metadata">

**Author:** ![laquinomartins](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/laquinomartins/32/48279_2.png) [@laquinomartins](https://community.hubspot.com/u/laquinomartins)\
**Post date:** [June 5, 2020, 10:11pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/19 "2020-06-05T22:11:15Z")

</div>

(posting on behalf of a customer)

Customer supports the idea of being able to create a list of recorded calls or consult all the calls made by reps so they can keep track of rep’s progress and give better feedback in an easier way.

---

<div class="post-metadata">

**Author:** ![Think1Corp](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/think1corp/32/32521_2.png) [@Think1Corp](https://community.hubspot.com/u/Think1Corp)\
**Post date:** [July 23, 2020, 1:39pm UTC](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706/20 "2020-07-23T13:39:18Z")

</div>

Why is this not a thing yet? My coworker just asked for this and the issue seems to be going on for years.

[Next page](https://community.hubspot.com/t/filter-contacts-based-on-recorded-calls/7706.md?page=2)
