Description: When creating a ticket manually and selecting a company, the contact search field should automatically filter to show only contacts associated with that company — rather than returning the entire CRM contact database.
Current behaviour: Searching for a contact during ticket creation returns all contacts across the portal, regardless of which company has been selected.
Expected behaviour: Once a company is selected in the ticket creation form, the contact search field should be scoped to only contacts associated with that company.
Why this matters: For organisations with large contact databases, the current behaviour creates friction and increases the risk of incorrectly associating a contact from a different company with the ticket. Filtering by the selected company would improve accuracy, speed, and data hygiene.