# File Property doesn't return a "splitable" string

**URL:** <https://community.hubspot.com/t/file-property-doesnt-return-a-splitable-string/128181>\
**Category:** APIs & Integrations\
**Tags:** professional\
**Created:** [March 18, 2025, 3:30pm UTC](https://community.hubspot.com/t/file-property-doesnt-return-a-splitable-string/128181 "2025-03-18T15:30:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![JMair](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jmair/32/53612_2.png) [@JMair](https://community.hubspot.com/u/JMair)\
**Post date:** [March 18, 2025, 3:30pm UTC](https://community.hubspot.com/t/file-property-doesnt-return-a-splitable-string/128181/1 "2025-03-18T15:30:20Z")

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Hey everyone,

we are facing a rather comical issue …

We have a contact property “trialkey” which is setup as a file-property. In this property we want to upload key-files for a trial.

This key we want to link from within an e-mail.

Pretty easy use-case: use HUBL to read the value of the property. Use a split function and retrieve the friendly URL.  
As it happens when we try to do a “|split(”;“)” on the contact.trialkey it creates only a single object. Running a type(contact.trialkey) returns “str”.  
So we are facing the probem that it seems that the split function doesn’t work on a file-property object which by type-check returns string … 😕

Code:

Trialkey: {{ contact.trialkey }} \<br/\>  
Trialkey type: {{ type(contact.trialkey) }} \<br/\>  
Trialkey split: {{ contact.trialkey|split(“;”) }} \<br/\>

Output:

Trialkey: 218776940784;218832948439  
Trialkey type: str  
Trialkey split: [218776940784;218832948439]

Is this a bug or are we missing something here?

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<div class="post-metadata">

**Author:** ![FarioConsulting](https://avatars.discourse-cdn.com/v4/letter/f/a587f6/32.png) [@FarioConsulting](https://community.hubspot.com/u/FarioConsulting)\
**Post date:** [March 18, 2025, 4:38pm UTC](https://community.hubspot.com/t/file-property-doesnt-return-a-splitable-string/128181/2 "2025-03-18T16:38:43Z")

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Hi,

This issue might stem from how the file property is handled when it doesn’t contain an uploaded file via a form.  
FYI In such cases, it defaults to a single-line text property. This may be the reason as to why the type() function returns “str” and the split() function doesn’t behave as expected

Cheers,  
Harsh  
[Fario Consulting](https://farioconsulting.com)

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<div class="post-metadata">

**Author:** ![JMair](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jmair/32/53612_2.png) [@JMair](https://community.hubspot.com/u/JMair)\
**Post date:** [March 19, 2025, 7:44am UTC](https://community.hubspot.com/t/file-property-doesnt-return-a-splitable-string/128181/3 "2025-03-19T07:44:20Z")

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Hi,

thanks for your reply!

I tried it with a form upload. Now we dont get returned a semicolon seperated string. Now we only have an URL in the field. When trying to retrieve the ID from the URL by doing a split on “?” we have the same result as above.

Code:

Trialkey: {{ contact.trialkey }} \<br/\>  
Trialkey type: {{ type(contact.trialkey) }} \<br/\>  
Trialkey split: {{ contact.trialkey|split(“?”) }} \<br/\>

Output:  
Trialkey: [https://api-eu1.hubspot.com/form-integrations/v1/uploaded-files/signed-url-redirect/219498572018?portalId=[redacted]&sign=KclWGoHd-BLRL3lVBdMwCQ7z-dg%3D&conversionId=ebffb737-0e0e-46b9-a770-98d201e088a4&filename=ebffb737-0e0e-46b9-a770-98d201e088a4-trialkey-test123.log](https://api-eu1.hubspot.com/form-integrations/v1/uploaded-files/signed-url-redirect/219498572018?portalId=%5Bredacted%5D&sign=KclWGoHd-BLRL3lVBdMwCQ7z-dg%3D&conversionId=ebffb737-0e0e-46b9-a770-98d201e088a4&filename=ebffb737-0e0e-46b9-a770-98d201e088a4-trialkey-test123.log)  
Trialkey type: str  
Trialkey split: [[https://api-eu1.hubspot.com/form-integrations/v1/uploaded-files/signed-url-redirect/219498572018?portalId=[redacted]&sign=KclWGoHd-BLRL3lVBdMwCQ7z-dg%3D&conversionId=ebffb737-0e0e-46b9-a770-98d201e088a4&filename=ebffb737-0e0e-46b9-a770-98d201e088a4-trialkey-test123.log](https://api-eu1.hubspot.com/form-integrations/v1/uploaded-files/signed-url-redirect/219498572018?portalId=%5Bredacted%5D&sign=KclWGoHd-BLRL3lVBdMwCQ7z-dg%3D&conversionId=ebffb737-0e0e-46b9-a770-98d201e088a4&filename=ebffb737-0e0e-46b9-a770-98d201e088a4-trialkey-test123.log)]

I am kinda lost here as it doesn’t make sense that the split function just isn’t doing what it is supposed to do. If it was a type-mismatch … okay but Hubl returns the type “str” for the field and by that - from my understanding - the split function should be applicable.