# fetching property fields into email using HubL

**URL:** <https://community.hubspot.com/t/fetching-property-fields-into-email-using-hubl/64779>\
**Category:** CMS Development\
**Tags:** email, html, enterprise\
**Created:** [September 9, 2022, 1:33pm UTC](https://community.hubspot.com/t/fetching-property-fields-into-email-using-hubl/64779 "2022-09-09T13:33:13Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ChrisChiha](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/chrischiha/32/90510_2.png) [@ChrisChiha](https://community.hubspot.com/u/ChrisChiha)\
**Post date:** [September 9, 2022, 1:33pm UTC](https://community.hubspot.com/t/fetching-property-fields-into-email-using-hubl/64779/1 "2022-09-09T13:33:13Z")

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Hello,

I have an email template that is triggered through deal based workflow and it fetches property fields from the deal itself

for example: “{{ DEAL.customer\_full\_name }} / {{ DEAL.customer\_last\_name }}” / {{ DEAL.amount }}

I would like to fetch data from the custom object associated to this deal, but i am not able to do so.

Any help would be appreciated!

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [September 9, 2022, 3:13pm UTC](https://community.hubspot.com/t/fetching-property-fields-into-email-using-hubl/64779/2 "2022-09-09T15:13:40Z")

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Hey, @ChrisChiha 👋 You are hitting up against a system limitation. Meaning, you cannot mix object personalization tokens in an automated email triggered from a workflow.

`The type of token must match the type of automation. For example, you can only send emails with Deal personalization tokens from deal-based workflows. `

Example:

Deal-based workflow can use deal personalization tokens but not Contact, Company, Custom, etc

Link to source — [Personalize content knowledge base](https://knowledge.hubspot.com/website-pages/personalize-your-content#add-personalization-to-your-content:~:text=subscription%20type.-,Please%20note,-%3A%20deal%2C%20ticket)

This is one of the cases where there isn’t a direct workaround. Not my favourite answer to give, and I want to be direct, so you don’t waste time looking for a documented solution.

Best,

Jaycee

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**Author:** ![ChrisChiha](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/chrischiha/32/90510_2.png) [@ChrisChiha](https://community.hubspot.com/u/ChrisChiha)\
**Post date:** [September 9, 2022, 4:37pm UTC](https://community.hubspot.com/t/fetching-property-fields-into-email-using-hubl/64779/3 "2022-09-09T16:37:47Z")

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Hello [@Jaycee\_Lewis](https://community.hubspot.com/t5/user/viewprofilepage/user-id/127074) ,

Thanks for your reply, sad news!

I was able to achieve this with Hubl quote templates, fetching data from all associated objects. Thought it can be done similarly for email templates as well.

Thank you!  
@ChrisChiha

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [September 9, 2022, 5:17pm UTC](https://community.hubspot.com/t/fetching-property-fields-into-email-using-hubl/64779/4 "2022-09-09T17:17:00Z")

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Hey, @ChrisChiha! Agree 100%. I bumped up against this one a few times when I was in support. It’s a pretty narrow restriction and frustrating as heck when you hit it 🙃

Have a wonderful weekend! — Jaycee

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**Author:** ![LeeBartelme](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/leebartelme/32/95647_2.png) [@LeeBartelme](https://community.hubspot.com/u/LeeBartelme)\
**Post date:** [September 9, 2022, 6:30pm UTC](https://community.hubspot.com/t/fetching-property-fields-into-email-using-hubl/64779/5 "2022-09-09T18:30:44Z")

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Could you not use [programmable email](https://knowledge.hubspot.com/email/create-programmable-emails) to lookup the needed associations using a module in the email?