# Feature request: Customer Agent Reporting

**URL:** <https://community.hubspot.com/t/feature-request-customer-agent-reporting/141564>\
**Category:** Tips, Tricks & Best Practices\
**Tags:** chat\
**Created:** [October 24, 2025, 1:57pm UTC](https://community.hubspot.com/t/feature-request-customer-agent-reporting/141564 "2025-10-24T13:57:30Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![AAM](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/aam/32/73373_2.png) [@AAM](https://community.hubspot.com/u/AAM)\
**Post date:** [October 24, 2025, 1:57pm UTC](https://community.hubspot.com/t/feature-request-customer-agent-reporting/141564/1 "2025-10-24T13:57:30Z")

</div>

It would be super helpful if the queries and responses from the customer agent were logged somewhere so I could see them as a whole. I run monthly reports on it and have to copy and past from each conversation. Very tedious.

---

<div class="post-metadata">

**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [October 24, 2025, 2:56pm UTC](https://community.hubspot.com/t/feature-request-customer-agent-reporting/141564/2 "2025-10-24T14:56:25Z")

</div>

Hi, @AAM 👋 Thank you for your feedback. If you have a moment, adding this to our [**Ideas Forum**](https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas) is a great next step. — Jaycee