This pop up has been here for years now. I understand that allowing a customer to cancel a paid meeting, may result in refund issues, however allowing them to reschedule a meeting shouldnt be too hard.
Yes! Completely agree! Please make it possible to reschedule paid meetings while keeping the original payment and booking connected. One of my clients handles more than a hundred meetings per employee per month, and most of them are paid. Meetings often need to be rescheduled, sometimes several times. Today, their team has to handle all of this manually. At that volume, this becomes completely unmanageable. A huge deal breaker for the client!
This is not a “nice to have”. This is a “need to have”. Hubspot is promoting features to add payment for meetings in Commerce Hub - so rebooking needs to be part of the solution. Currently we are handling this manually, leaving our potential customers with the worst customer experience.
It’s an excellent idea to have the rescheduling feature for paid meetings in HubSpot.
We are a telemedicine company that uses paid meetings in HubSpot. However, we are currently spending too much time manually handling the rescheduling task.
Please help us upvote this subject.
What’s the status on having a reschedule option for paid meetings? Doctors are drowning in administrative work, rescheduling rather than caring for patients. Dear HubSpot, please help us to make a difference for patients