Favicon to Knowlege base

It is essential for the company’s branding to have this possibility of customization to instill confidence in our customers who are going to use the faq.

We have already managed to use it on website pages and landing pages, it makes sense to be able to use it on the faq and on the customer portal as well.

Yes, we also really want this feature, pretty weird it’s not included as is.

This is really important to our company as well.

Indeed highly necessary to set the favicon for the Knowledge base, the page looks really unprofessional without it.

I’m really surprised this isn’t something already available - any company website should have a favicon. Otherwise it just looks like the site is broken and sets a bad image for your customers.

This surely is a great idea. Would benefit from having consistency with our other pages.

Settings > Account Default > Branding > Favicon DOES NOT work in Knowledge base.
@hubspot Please include it by default!
Only solution is to manually add a the following script in the head section of ALL articles.
<link rel=“icon” type=“image/x-icon” href=“LINK”>

+1

+1 to favicon and also to Featured Image

On article pages

On category pages

On frontpage

An absolutely necessary option!

+1 - would really appreciate being able to add a Favicon to the knowledge base!

Seriously? No Favicon for Knowledge base in 2024? You must be joking, please fix this asap - as this is a huge no go for businesses with help centers.

@PAlessiKrarup Thank you for the tip to add the script, it worked for us! (although not the preferred way of getting this task done, so hopefully this can be built in by Hubspot!) Question - do you know if it’s possible to add a favicon manually to the home page of the knowledge base too? (not just the articles?) Thanks in advance :slightly_smiling_face:

A Favicon is imperative for unified branding and visbility, let alone just for overall professionalism. Please add the ability for custom Favicons on the Knoweldge Base!

Like other folks I am very disappointed that this option is not available since it is very important for the branding and if we want to publish content with the knowledge base tool we are providing.

Just adding another upvote + comment on how important this is for any brand.

I actually managed to add favicon to the Knowlegdge page by going to Setting => Content => Pages => Branding and add the favicon there. Please try.

Any update here? We added a favicon to the Brand page under Content and it is not showing up on our knowledge center?

Any updates on this? I also tried adding to the brand section but it’s not showing up for the knowledge base.

I would also love to know when this is going to be implemented! It’s important.