hi , i connected my facebook ads account to my hubspot account but still i dont know how can i extract clients messaged me on my fb page to crm , how can i do so , and another question is it possible to connect my snapchat ads account to hubspot ?
Hi @YOUSSEF4, I hope that you are well!
Thank you for asking the Community!
I have found the solution from @TomM2 on this similar post “Tracking leads from Facebook Ads” where it is indicated that with a contact list including the sources properties (paid social), you should be able to see which contacts came from Facebook Ads.
I also share these articles that might be of interest and explain very well how the different sources properties work:
- Understand HubSpot’s traffic sources in the traffic analytics tool
- Understand Original and Latest source properties
Regarding the Snapchat connection with HubSpot, I checked for you and at the moment this is not possible.
I have found a similar idea “Add Tiktok and Snapchat” that you can upvote and where you can explain your specific use case to contribute. Thank you!
I hope this helps!
Have a lovely day!
Best,
Bérangère