Export to PDF is sorely needed to preserve the look and feel. CSV is provides minimal value.
@lpleva I know you mentionned in 2022 that the feature had been delivered, but as many other users, the CSV export it’s not what we expected, so I just want to be sure that this idea thread is NOT considered as completely delivered. Can you confirm?
We need to be able to export the Knowledge Based in PDF. Here are 4 features that we need:
- Export one article in PDF.
- Export the whole Knowledge Base in one PDF.
- Export selected articles in one PDF.
- Also, it would be a must to be able to choose the language of the articles that we export for articles that use multilanguage.
Thank you,
Yes! To export as a PDF would be incredible.
Pushing this again. CSV export of an article index is not what users requested as far as I understood, so I am slightly surprised this was presented as the solution. What I’ve read in many comments is the abilty to export single articles as a PDF. I’m support. Use ing this, we definitely need that, too.
Use cases:
- Some clients have external links blocked in their organisation.
- Some clients just feel more comfortable having a PDF they can save and send around instead of using a purely web-based KB.
Can this be “unmarked” as delivered? As most here wish for a PDF export of the full articles, not a CSV export of a list of the articles.
Otherwise, guys please go upvote the idea here, it currently only has 3 upvotes: https://community.hubspot.com/t5/HubSpot-Ideas/Export-Knowledge-Base-Articles-as-PDFs/idi-p/1139781
Really hope, this gets more traction, it’s a super critical feature for us and it’s frustrating that nothing has been done about this after years of asking for it.