# Export Unknown Fields from external form

**URL:** <https://community.hubspot.com/t/export-unknown-fields-from-external-form/113263>\
**Category:** Lead Capture Tools\
**Tags:** forms\
**Created:** [July 30, 2024, 11:47am UTC](https://community.hubspot.com/t/export-unknown-fields-from-external-form/113263 "2024-07-30T11:47:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![TDarche](https://avatars.discourse-cdn.com/v4/letter/t/91b2a8/32.png) [@TDarche](https://community.hubspot.com/u/TDarche)\
**Post date:** [July 30, 2024, 11:47am UTC](https://community.hubspot.com/t/export-unknown-fields-from-external-form/113263/1 "2024-07-30T11:47:42Z")

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I have a non-hubspot form on our website.

The form has some checkbox choices, name, email and phone fields.

Now we have a problem in collecting the data in the collection cms (Mautic) and we didn’t collect the data from the past 2 months.

Luckely we have hubspot, so each submission is captured in hubspot.

But the problem is that i cannot export the checkbox data (see screenshot)

 ![TDarche_0-1722339960383.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/8/81890b6904456bce12164e24b2c2df5729029617.png)

The red error message is in English:

The value was not passed to the Contact Record. ‘shiba inu’ is not a Contact Property.

How can i export to csv with all the fields. It is historical data, i hope someone has a solution

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**Author:** ![franksteiner79](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/franksteiner79/32/34443_2.png) [@franksteiner79](https://community.hubspot.com/u/franksteiner79)\
**Post date:** [July 30, 2024, 11:58am UTC](https://community.hubspot.com/t/export-unknown-fields-from-external-form/113263/2 "2024-07-30T11:58:44Z")

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Hi @TDarche

Unfortunately you can’t because that information has not been saved in HubSpot, as the error message mentions.

If you use non-HubSpot forms you need to make sure the values someone submits on these forms matches properties and their respective values in HubSpot. It is one of the reasons why I would always recommend using HubSpot and avoiding the non-Hubspot forms option whenever possible.

Frank