# Export contact list feature returns error

**URL:** <https://community.hubspot.com/t/export-contact-list-feature-returns-error/21173>\
**Category:** CRM\
**Tags:** contacts\
**Created:** [May 26, 2020, 7:07pm UTC](https://community.hubspot.com/t/export-contact-list-feature-returns-error/21173 "2020-05-26T19:07:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![myip](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/myip/32/96378_2.png) [@myip](https://community.hubspot.com/u/myip)\
**Post date:** [May 26, 2020, 7:07pm UTC](https://community.hubspot.com/t/export-contact-list-feature-returns-error/21173/1 "2020-05-26T19:07:24Z")

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Hi,

When exporting a list of users from Contacts, Hubspot returns an error message:

“Hmm Something went wrong on our end. Please try exporting again in a few minutes.”

I’ve exported csvs in the past and haven’t experienced any problems until now. I colleague to try, cleared my browser cache - and the same problem persists.

My current browser is Brave v 1.9.72, but I also tried on the latest version of Safari & Chrome.

Any ideas what the issue may be?

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**Author:** ![warrendavey](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/warrendavey/32/34525_2.png) [@warrendavey](https://community.hubspot.com/u/warrendavey)\
**Post date:** [May 26, 2020, 9:17pm UTC](https://community.hubspot.com/t/export-contact-list-feature-returns-error/21173/2 "2020-05-26T21:17:36Z")

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@myip - Interesting. Probably should try again now. If the problem persists I would submit a ticket. I don’t think it is a known error.

I actually did an export today and had no issues. A setting or permission may have changed so make sure you check again unless you are a super admin.