# Export Call Transcripts **URL:** \ **Category:** HubSpot Ideas\ **Tags:** calling\ **Created:** [June 22, 2023, 6:32pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944 "2023-06-22T18:32:11Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![MJimenez4](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mjimenez4/32/56485_2.png) [@MJimenez4](https://community.hubspot.com/u/MJimenez4)\ **Post date:** [June 22, 2023, 6:32pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/1 "2023-06-22T18:32:11Z")
We need to be able to export call transcripts from Hubspot, so that we can perform analysis on different groups of contacts and identify trends in their phone calls. Currently the only way we can see a call transcript is to manually click on each individual contact - it’s not possible to do a mass-export or to have the call transcript included as part of a list or report. This funtionality would be super helpful to our team! ---
**Author:** ![RWright8](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rwright8/32/199069_2.png) [@RWright8](https://community.hubspot.com/u/RWright8)\ **Post date:** [June 26, 2023, 4:57pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/2 "2023-06-26T16:57:50Z")
1000% percent agree. It is crazy that I can see the transcript but not be able to download it. We want to use it for trianing new employees. Take the best and update our Script ---
**Author:** ![froettgen](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/froettgen/32/96035_2.png) [@froettgen](https://community.hubspot.com/u/froettgen)\ **Post date:** [July 3, 2023, 11:32am UTC](https://community.hubspot.com/t/export-call-transcripts/83944/3 "2023-07-03T11:32:39Z")
+1 ---
**Author:** ![DBrazil](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dbrazil/32/57775_2.png) [@DBrazil](https://community.hubspot.com/u/DBrazil)\ **Post date:** [December 18, 2023, 9:26pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/4 "2023-12-18T21:26:15Z")
This is a basic feature in all such Conversational Intelligence apps ---
**Author:** ![JKazarian](https://avatars.discourse-cdn.com/v4/letter/j/ec9cab/32.png) [@JKazarian](https://community.hubspot.com/u/JKazarian)\ **Post date:** [February 21, 2024, 5:40pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/5 "2024-02-21T17:40:22Z")
With the ability to now create custom GPTs, that feature would be even more valuable. ---
**Author:** ![Abustamante11](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@Abustamante11](https://community.hubspot.com/u/Abustamante11)\ **Post date:** [April 1, 2024, 4:39pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/6 "2024-04-01T16:39:34Z")
Agree 100% needed ---
**Author:** ![VictorPeterson](https://avatars.discourse-cdn.com/v4/letter/v/977dab/32.png) [@VictorPeterson](https://community.hubspot.com/u/VictorPeterson)\ **Post date:** [May 6, 2024, 6:10pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/7 "2024-05-06T18:10:10Z")
Would love this functionality. ---
**Author:** ![ellepcitraining](https://avatars.discourse-cdn.com/v4/letter/e/c77e96/32.png) [@ellepcitraining](https://community.hubspot.com/u/ellepcitraining)\ **Post date:** [May 24, 2024, 5:11pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/8 "2024-05-24T17:11:30Z")
I also would benefit from the ability to review and print transcripts without having to navigate through additional websites or resources. HubSpot is already amazing, this feature would make a Call Review more efficient and save me time. ---
**Author:** ![MDawson7](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@MDawson7](https://community.hubspot.com/u/MDawson7)\ **Post date:** [June 12, 2024, 2:36pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/9 "2024-06-12T14:36:49Z")
We need this NOW. ---
**Author:** ![DKay](https://avatars.discourse-cdn.com/v4/letter/d/67e7ee/32.png) [@DKay](https://community.hubspot.com/u/DKay)\ **Post date:** [August 29, 2024, 10:18pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/10 "2024-08-29T22:18:41Z")
1000% need to be able to export each transcript into text. ---
**Author:** ![azogheb](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/azogheb/32/204726_2.png) [@azogheb](https://community.hubspot.com/u/azogheb)\ **Post date:** [January 17, 2025, 9:54pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/11 "2025-01-17T21:54:00Z")
In addition to being able to export from the UI, I would like to access transcripts via the API. HubSpot staff: Please see support ticket #18717194368 [https://developers.hubspot.com/docs/reference/api/crm/engagements/calls#get-/crm/v3/objects/calls/{callid}](https://developers.hubspot.com/docs/reference/api/crm/engagements/calls#get-%2Fcrm%2Fv3%2Fobjects%2Fcalls%2F%7Bcallid%7D) Right now via the API I can see a **hs\_call\_transcription\_id** property and **hs\_call\_has\_transcript** is **TRUE** but no property is available for the actual transcription text. From Hubspot support in ticket #18717194368: _I sent this to our dev team and I just received word from them - there’s nothing wrong with what you built, however, they confirmed that the ability to get call transcripts is not currently available for clients. I asked the dev team if they have a plan to make that available in the near future, but they don’t have any plans for it at the moment._ ---
**Author:** ![HanyD](https://avatars.discourse-cdn.com/v4/letter/h/b77776/32.png) [@HanyD](https://community.hubspot.com/u/HanyD)\ **Post date:** [March 25, 2025, 8:34am UTC](https://community.hubspot.com/t/export-call-transcripts/83944/12 "2025-03-25T08:34:34Z")
Hi, this is really needed to be able to export transcripts from customers’ calls, otherwise, we cannot work with it. ---
**Author:** ![AHewetson](https://avatars.discourse-cdn.com/v4/letter/a/a587f6/32.png) [@AHewetson](https://community.hubspot.com/u/AHewetson)\ **Post date:** [April 14, 2025, 8:57pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/13 "2025-04-14T20:57:12Z")
Need this ---
**Author:** ![ESeverson](https://avatars.discourse-cdn.com/v4/letter/e/3ec8ea/32.png) [@ESeverson](https://community.hubspot.com/u/ESeverson)\ **Post date:** [May 1, 2025, 6:05pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/14 "2025-05-01T18:05:43Z")
That is the sound of me looking more seriously for alternatives to Hubspot because of such a ridiculous choice not to export the call recordings and transcripts. ---
**Author:** ![KMcAuliffe](https://avatars.discourse-cdn.com/v4/letter/k/57b2e6/32.png) [@KMcAuliffe](https://community.hubspot.com/u/KMcAuliffe)\ **Post date:** [April 13, 2026, 7:09pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/15 "2026-04-13T19:09:30Z")
Please make this available both through UI exporting as well as through the API. ---
**Author:** ![JWienk\_instaffo](https://avatars.discourse-cdn.com/v4/letter/j/a88e4f/32.png) [@JWienk\_instaffo](https://community.hubspot.com/u/JWienk_instaffo)\ **Post date:** [April 17, 2026, 11:36am UTC](https://community.hubspot.com/t/export-call-transcripts/83944/16 "2026-04-17T11:36:06Z")
That’s a pretty big limitation for Meta Analysis of Transcripts. Being able to export all transcripts at once and using LLM to identify patterns is one of the most valuable use cases and should be possible with Hubspot if they want to compete with other phone providers. ---
**Author:** ![Dashy](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dashy/32/226335_2.png) [@Dashy](https://community.hubspot.com/u/Dashy)\ **Post date:** [August 3, 2026, 7:28pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/17 "2026-08-03T19:28:59Z")
need this too hubspot is not headless without it ---
**Author:** ![SMane5](https://avatars.discourse-cdn.com/v4/letter/s/3ab097/32.png) [@SMane5](https://community.hubspot.com/u/SMane5)\ **Post date:** [September 14, 2026, 2:51pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/21 "2026-09-14T14:51:31Z")
This feature is now in private beta. Opt in here: [HubSpot Login and Sign in](https://app.hubspot.com/l/product-updates/?rollout=338897) ---
**Author:** ![SMane5](https://avatars.discourse-cdn.com/v4/letter/s/3ab097/32.png) [@SMane5](https://community.hubspot.com/u/SMane5)\ **Post date:** [September 16, 2026, 7:33pm UTC](https://community.hubspot.com/t/export-call-transcripts/83944/22 "2026-09-16T19:33:08Z")
Hi! I wanted to let you know this feature is now in private beta. You can now access transcripts programmatically via public API! Opt in here: [HubSpot Login and Sign in](https://app.hubspot.com/l/product-updates/?rollout=338897)