# Expand options for chatflow reporting

**URL:** <https://community.hubspot.com/t/expand-options-for-chatflow-reporting/114725>\
**Category:** HubSpot Ideas\
**Tags:** chatflows\
**Created:** [August 19, 2024, 11:09am UTC](https://community.hubspot.com/t/expand-options-for-chatflow-reporting/114725 "2024-08-19T11:09:47Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![FMoor](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fmoor/32/12517_2.png) [@FMoor](https://community.hubspot.com/u/FMoor)\
**Post date:** [August 19, 2024, 11:09am UTC](https://community.hubspot.com/t/expand-options-for-chatflow-reporting/114725/1 "2024-08-19T11:09:47Z")

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Hi,

It would be great to expand options for chatflow reporting. Especially since:

(1) In the default reporting, you cannot change the order of the actions you want to display in the report.

(2) There is no way to see a contact was created from a Chatflow / chatbot, only when combining it with a ticket.

(3) There is no possibility to make custom reports on chatflows.

Chatflows are great for implementing soft conversions easily, but If I cannot see the impact they have on my customer journey and conversion rates,