# Exit intent on mobile **URL:** \ **Category:** HubSpot Ideas\ **Tags:** forms\ **Created:** [June 20, 2021, 6:11pm UTC](https://community.hubspot.com/t/exit-intent-on-mobile/39220 "2021-06-20T18:11:18Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![GMe](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gme/32/47092_2.png) [@GMe](https://community.hubspot.com/u/GMe)\ **Post date:** [June 20, 2021, 6:11pm UTC](https://community.hubspot.com/t/exit-intent-on-mobile/39220/1 "2021-06-20T18:11:18Z")
Hubspot exit intent technology works great on Desktop. Doesn’t work at all on mobile. In fact you know it doesn’t work because when anyone creates an exit intent popup, you automatically check the box “dont show on mobile”. And if some brave soul does uncheck that box, (s)he discovers that on mobile, the popup shows after delay, not on exit intent. This is very 2014 thinking about exit intent. Here’s a simple exit intent usecase: [Everything You Need to Know about Mobile Exit Intent | Wisepops](https://wisepops.com/mobile-exit-intent) Signal 1: Back Button Pressing As a mobile user, one of the ways to leave a website is to press “back” until you get back to the previous website you were visiting (Google, for example). Using javascript, you can trigger a pop-up when the user is pressing “Back” to leave the website. With the right script, you can set the popup to display only when pressing on “Back” will make the user leave your website (versus triggering it every time the user presses “Back”). Signal 2: Scroll Up On most phones — and iPhones and Android phones are no exception — the URL bar disappears when you scroll down. To type in a new URL to leave the page you’re on, you have to scroll up a little. That’s another signal we can use. The key here is to find the right amount of scroll up. If it’s too sensitive, it will trigger as soon as the user scrolls up a little. On the other hand, if it’s not sensitive enough, your popup will never appear. [How do mobile exit popups really work? - YouTube](https://www.youtube.com/watch?v=HR9uHQlwZl8) ---
**Author:** ![Raph202](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/raph202/32/195416_2.png) [@Raph202](https://community.hubspot.com/u/Raph202)\ **Post date:** [June 20, 2022, 5:33pm UTC](https://community.hubspot.com/t/exit-intent-on-mobile/39220/2 "2022-06-20T17:33:40Z")
Couldn’t be said better ---
**Author:** ![LeoBackHug](https://avatars.discourse-cdn.com/v4/letter/l/71c47a/32.png) [@LeoBackHug](https://community.hubspot.com/u/LeoBackHug)\ **Post date:** [August 16, 2022, 7:42am UTC](https://community.hubspot.com/t/exit-intent-on-mobile/39220/3 "2022-08-16T07:42:24Z")
Surprised to learn the feature is still not available on Hubspot ---
**Author:** ![Mattheus](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mattheus/32/101144_2.png) [@Mattheus](https://community.hubspot.com/u/Mattheus)\ **Post date:** [June 14, 2023, 2:30pm UTC](https://community.hubspot.com/t/exit-intent-on-mobile/39220/4 "2023-06-14T14:30:13Z")
Upvoted. HubSpot explains the technology in their [exit intent blog](https://blog.hubspot.com/marketing/exit-intent-pop-up-examples#:~:text=What%20about%20exit%20intent%20pop%2Dups%20on%20mobile%20sites%3F) but I could not see the exit intent banner on smartphones using the CTAs (beta), small screen sizes was enabled. Chat support also couldn’t find anything about it in their internal documentation. _The triggers that popup tools use to gauge exit intent on mobile vary. If a user is viewing your site from a mobile device, a popup could trigger when they:_ _• Press the back button_ _• Scroll a percentage of a page_ _• Scroll up instead of down_ _• Switch between tabs in a browser_ _• Stay on a page for a set amount of time_ _• Leave a page idle_ _• Trigger a JavaScript element_ ---
**Author:** ![VLavinBitetti](https://avatars.discourse-cdn.com/v4/letter/v/96bed5/32.png) [@VLavinBitetti](https://community.hubspot.com/u/VLavinBitetti)\ **Post date:** [March 26, 2024, 1:10pm UTC](https://community.hubspot.com/t/exit-intent-on-mobile/39220/5 "2024-03-26T13:10:35Z")
So it looks like this idea will never actually get made. Guess we’re sticking to 3rd party ext intents for now…