# Exit intent not triggering until refresh

**URL:** <https://community.hubspot.com/t/exit-intent-not-triggering-until-refresh/133058>\
**Category:** APIs & Integrations\
**Tags:** professional\
**Created:** [May 20, 2025, 6:50pm UTC](https://community.hubspot.com/t/exit-intent-not-triggering-until-refresh/133058 "2025-05-20T18:50:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![CFeiler](https://avatars.discourse-cdn.com/v4/letter/c/e495f1/32.png) [@CFeiler](https://community.hubspot.com/u/CFeiler)\
**Post date:** [May 20, 2025, 6:50pm UTC](https://community.hubspot.com/t/exit-intent-not-triggering-until-refresh/133058/1 "2025-05-20T18:50:44Z")

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Hello,

I have an exit intent on the /choose-plan page. I have segmented it so that I have query param tst\_ab\_var set to either A or B to sent to one of two places. My problem is that the exit intent is not shown on an exit when I am on the page choose-plan&tst\_ab\_var=B. Then when I refresh and do an exit intent it is triggered. I feel like it has to do with the query param not being read correctly until a refresh but the urls are the same so I feel like it should trigger.

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**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\
**Post date:** [May 21, 2025, 9:05am UTC](https://community.hubspot.com/t/exit-intent-not-triggering-until-refresh/133058/2 "2025-05-21T09:05:32Z")

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Hi @CFeiler and welcome, we are so glad to have you here! 🤗  
Thanks for reaching out to the HubSpot Community!  
So that we help you the best we can, could you please share the link of the page and/or the code you are using for this?  
I’d love to invite our Top Experts to share their experience: Hi @Anton, [@sylvain\_tirreau](https://community.hubspot.com/t5/user/viewprofilepage/user-id/601366) and [@zach\_threadint](https://community.hubspot.com/t5/user/viewprofilepage/user-id/324811) do you have any suggestions to share with @CFeiler, please?  
Have a wonderful day and thanks so much in advance for your valuable contributions! ⭐  
Bérangère

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**Author:** ![sylvain\_tirreau](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sylvain_tirreau/32/67408_2.png) [@sylvain\_tirreau](https://community.hubspot.com/u/sylvain_tirreau)\
**Post date:** [May 21, 2025, 1:59pm UTC](https://community.hubspot.com/t/exit-intent-not-triggering-until-refresh/133058/3 "2025-05-21T13:59:45Z")

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Hello,

Can you give more details and context?