# Exceeding send limits

**URL:** <https://community.hubspot.com/t/exceeding-send-limits/106704>\
**Category:** Sales Email\
**Tags:** sales-email, crm, sales, email-deliverability\
**Created:** [May 8, 2024, 11:28am UTC](https://community.hubspot.com/t/exceeding-send-limits/106704 "2024-05-08T11:28:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![RWalker6](https://avatars.discourse-cdn.com/v4/letter/r/b782af/32.png) [@RWalker6](https://community.hubspot.com/u/RWalker6)\
**Post date:** [May 8, 2024, 11:28am UTC](https://community.hubspot.com/t/exceeding-send-limits/106704/1 "2024-05-08T11:28:21Z")

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Hi HubSpot Comunity,  
I’ve reached both HubSpot send limit and Sequence limit. I just wanted some clarity on individual emails.  
I get notified that the email has failed to be delivered, I just wondered if that same email will be sent at a later time when my limit is refreshed? Or would I need to do this manually.  
Any tips/advice will be helpful.  
Thanks,

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**Author:** ![Shubham\_Sharma](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shubham_sharma/32/20922_2.png) [@Shubham\_Sharma](https://community.hubspot.com/u/Shubham_Sharma)\
**Post date:** [May 8, 2024, 11:59am UTC](https://community.hubspot.com/t/exceeding-send-limits/106704/2 "2024-05-08T11:59:31Z")

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Hey @RWalker6

Common reasons why your sequence may not be behaving as expected include:

- **Rate limit reached:** HubSpot imposes send limits, so you should [re-enroll contacts](https://knowledge.hubspot.com/sequences/monitor-the-contacts-enrolled-in-your-sequence) at the next step. Learn more about [sales email send limits](https://knowledge.hubspot.com/email/sales-email-send-limits).

To know more kindly go through this article here: [Troubleshoot sequence enrollment issues](https://knowledge.hubspot.com/sequences/sequences-error-contact-cant-be-enrolled-in-this-sequence)

Let me know if you have any followp questions!

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**Author:** ![RWalker6](https://avatars.discourse-cdn.com/v4/letter/r/b782af/32.png) [@RWalker6](https://community.hubspot.com/u/RWalker6)\
**Post date:** [May 8, 2024, 12:59pm UTC](https://community.hubspot.com/t/exceeding-send-limits/106704/3 "2024-05-08T12:59:02Z")

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Hi Shubham,  
Thanks for getting back to me. I understand about email sequences, but individual, personalised emails aren’t getting delivered either.  
It mentions there’s both a sequence limit, and a hubspot limit for individual emails. Any help on how to increase the limit or manage my overall email limit?

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**Author:** ![Shubham\_Sharma](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shubham_sharma/32/20922_2.png) [@Shubham\_Sharma](https://community.hubspot.com/u/Shubham_Sharma)\
**Post date:** [May 8, 2024, 3:31pm UTC](https://community.hubspot.com/t/exceeding-send-limits/106704/4 "2024-05-08T15:31:11Z")

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@RWalker6

I am not sure how to increase the limit but you can go through this article this is a detailed guide on the sending limits for connected emails accounts: [Sending limits for connected email accounts](https://knowledge.hubspot.com/connected-email/sales-email-send-limits)

Let me know if you have any followup questions!
