I received the following error message: You passed the HubSpot Sales Hub Software exam. But we can’t generate your award. Pl…

Hello @TRP , Thank you for reaching out to the academy community page! I’m happy to help out with this. I see that the certi…

No, there was no link to click to get the award and no follow-up email either.

Hi Anissa, I’m having the same issue as TRP. I passed the Marketing Software Certification Exam but it says that the award …

I also received the same error message. What do we do? [Screenshot 2024-06-14 142825.png]

I also had the same issue today, 6/18: [Screenshot 2024-06-18 142600.png]

I’m also facing the same issue here [hb22_0-1720428478730.png]

Exam passed but award not generated

EDarling3 June 18, 2024, 9:34pm 6

I also had the same issue today, 6/18:

Topic		Replies	Views
Exam passed but award not generated HubSpot Academy Support	12	5351	June 24, 2025
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Can't generate certificate HubSpot Academy Support	1	5426	June 24, 2024
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