I received the following error message: You passed the HubSpot Sales Hub Software exam. But we can’t generate your award. Pl…

Hello @TRP , Thank you for reaching out to the academy community page! I’m happy to help out with this. I see that the certi…

Hi Anissa, I’m having the same issue as TRP. I passed the Marketing Software Certification Exam but it says that the award …

I also received the same error message. What do we do? [Screenshot 2024-06-14 142825.png]

I also had the same issue today, 6/18: [Screenshot 2024-06-18 142600.png]

I’m also facing the same issue here [hb22_0-1720428478730.png]

Exam passed but award not generated

TRP June 13, 2024, 7:24pm 3

No, there was no link to click to get the award and no follow-up email either.

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