Every dollar, every way: new updates for Commerce payments products
Revenue shouldn’t slip through the cracks just because it came in by check, bank transfer, or the “wrong” card. This week’s round up highlights new Commerce Hub features for both our payments customers and customers who process their payments outside of HubSpot.
Track payments processed outside of HubSpot (Public beta)
You can now manually record external payments directly within HubSpot — no HubSpot or Stripe payments enrollment required.
That means you can track checks, bank transfers, and other offline payments alongside marketing and sales activities. Create using bulk imports, workflows or the API!
Watch the demo - Payments Object for everyone!
Centralizing these records bridges the gap between your CRM data and actual cash flow, giving sales, finance, and ops teams a complete view of who paid what, when, and how, all from the records they already work in every day.
Store and select multiple payment methods on Contacts! (Public beta)
Many buyers need to use different payment methods depending on the transaction — for example, a credit card for smaller purchases and ACH for larger ones, or separate methods for different assets or locations. Until now, you could only store one payment method per contact, which created friction and errors for teams managing complex accounts.
Watch the demo - Multiple stored payment methods
Now, sellers can see and select all of a buyer’s stored payment methods and choose the right one to charge for each transaction. This reduces back-and-forth, cuts down on billing mistakes, and gives revenue teams the operational flexibility they need when customers own multiple assets or need to pay from different accounts.
Got feedback, questions or early examples of how you’re using these features as a customer or partner? We’d love to hear about it in the comments!