# Error

**URL:** <https://community.hubspot.com/t/error/98103>\
**Category:** Data Hub\
**Created:** [January 18, 2024, 11:48am UTC](https://community.hubspot.com/t/error/98103 "2024-01-18T11:48:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mirzaabdullaht](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mirzaabdullaht/32/32263_2.png) [@mirzaabdullaht](https://community.hubspot.com/u/mirzaabdullaht)\
**Post date:** [January 18, 2024, 11:48am UTC](https://community.hubspot.com/t/error/98103/1 "2024-01-18T11:48:02Z")

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Hi everyone,

When i try to send an email through Hubspot, I get this error. Can someone tell me, How to resove it ?

 ![mirzaabdullaht_2-1705578001010.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/6/9/694fa1bdc2c03bbd1a9b5c1b483629b66b66750b.png)

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [January 18, 2024, 11:50am UTC](https://community.hubspot.com/t/error/98103/2 "2024-01-18T11:50:31Z")

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Hi @mirzaabdullaht,

You would have to reach out to an admin in your portal, likely the person who invited you. Currently, you don’t have the permissions to communicate with this contact, probably because you’re not the owner of this record or you’re not on a team with someone who owns this record.

Your admin would have to update your permissions so you can communicate to contacts you do not own: [Manage user permissions](https://knowledge.hubspot.com/settings/edit-user-permissions)

Best regards!

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<div class="post-metadata">

**Author:** ![mirzaabdullaht](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mirzaabdullaht/32/32263_2.png) [@mirzaabdullaht](https://community.hubspot.com/u/mirzaabdullaht)\
**Post date:** [January 18, 2024, 12:00pm UTC](https://community.hubspot.com/t/error/98103/3 "2024-01-18T12:00:47Z")

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Thanks!
