# Error when Retrieving Contacts Without Associated Deals via API

**URL:** <https://community.hubspot.com/t/error-when-retrieving-contacts-without-associated-deals-via-api/93141>\
**Category:** APIs & Integrations\
**Tags:** free\
**Created:** [November 2, 2023, 12:39pm UTC](https://community.hubspot.com/t/error-when-retrieving-contacts-without-associated-deals-via-api/93141 "2023-11-02T12:39:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Anarose](https://avatars.discourse-cdn.com/v4/letter/a/50afbb/32.png) [@Anarose](https://community.hubspot.com/u/Anarose)\
**Post date:** [November 2, 2023, 12:39pm UTC](https://community.hubspot.com/t/error-when-retrieving-contacts-without-associated-deals-via-api/93141/1 "2023-11-02T12:39:29Z")

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I’m facing an issue while trying to retrieve contacts that are not associated with any deals using the API. Specifically, I receive an error message stating “There was a problem with the request” when making a POST request to /crm/v3/objects/contacts/search.

I’ve reviewed my filter criteria and everything seems to be in order. Has anyone else encountered this issue? If so, could you please share any insights or examples on the correct approach to achieve this?

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [November 3, 2023, 8:41pm UTC](https://community.hubspot.com/t/error-when-retrieving-contacts-without-associated-deals-via-api/93141/2 "2023-11-03T20:41:58Z")

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Hey, @Anarose 👋 Can you share your request and response along with the full error message? It’s very difficult for the community to help with API calls unless they can see it.

Thank you! — Jaycee