Error when creating a new property.

Smart CRM & Sales Hub CRM
21

Definitely. Here’s a loom: Property settings - 25 May 2022 | Loom

22

Thank you, @gMaster!

Can you collect the following files for me, please?

  • Try creating a property using Chrome with all browser extensions disabled, and then generate a new HAR file if possible. Here are instructions on how to [collect a HAR file](http://Can%20you collect the following files for me, please? Try creating a property using Chrome with all browser extensions disabled, and then generate a new HAR file if possible. Collect a Console Log to show any console errors that are being generated when you try to create a property. ).
  • Collect a Console Log to show any console errors that are being generated when you try to create a property.

Once the files are ready, can you send me a private message, please?

Thanks!

Best,

Kristen

23

Hello @DLlort wanted to get back to you on this matter, Is it possible for you to open the developer console and collect the error from there? This way we can continue investigating more about it.

Thank you,

Pam

24

I would be happy to, Pam. Could you possibly send instructions on how to do that?

25

Hello @DLlort9 please check your DM with next steps.

Kindly,

Pam

26

Hello @DLlort9,

Can you please try to create the dropdown property again, and let us know how it goes?

Thanks!

Best,

Kristen

27

The issue is still occurring.