# Error Status in Sequence

**URL:** <https://community.hubspot.com/t/error-status-in-sequence/91239>\
**Category:** Sales Hub Tools\
**Tags:** professional\
**Created:** [October 5, 2023, 9:45pm UTC](https://community.hubspot.com/t/error-status-in-sequence/91239 "2023-10-05T21:45:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tmccraney](https://avatars.discourse-cdn.com/v4/letter/t/b2d939/32.png) [@tmccraney](https://community.hubspot.com/u/tmccraney)\
**Post date:** [October 5, 2023, 9:45pm UTC](https://community.hubspot.com/t/error-status-in-sequence/91239/1 "2023-10-05T21:45:55Z")

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Im getting an enrollment status error for my sequences. It also says that my open rate for my second email is 0% when it usually is 40-50%. My google account did get suspended in the middle of the sequence but I immediatly fixed that issue. This caused my inbox to be disconnected and then I reconnected it.

If this is an issue, will I need to just re-enroll all the contacts at step 2 if they all got step 1?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [October 6, 2023, 4:18am UTC](https://community.hubspot.com/t/error-status-in-sequence/91239/2 "2023-10-06T04:18:49Z")

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Hi @tmccraney,

Hard to say without being able to poke around your portal. Have you checked enough contact records to verify whether the email is logged to these records? I’d say if I had checked 15-20, I’d feel safe enough to assume that the first email step of the sequence executed for everyone.

You can either do this manually or in bulk by filtering for _Last_ _contacted_ date of these contacts, for example by creating a view of your sequence contacts under _Menu_ \> _Contacts_ \> _Contacts_ and adding the _Last contacted_ column. If your sequence executed the first step, all should have the same _Last contacted_ date.

If that’s the case, yes, you can re-enroll contacts and whatever step the sequence broke off before.

Best regards!
