Hey @CoachKatie
Could you please confirm if you have connected your inbox in HubSpot?
Could you please try to uninstall the extension and install it again?
Certain extensions have been known to directly impact some of the tools within HubSpot. I would recommend disabling your browser extensions one by one to see if any of them are causing a backend conflict. Could you please disable your extensions? You can find here how to do this.
If this doesn’t work, could you please send me a screenshot with the error message you are receiving?
Thank you
Sharon