# ERROR IN DNS RECORDS

**URL:** <https://community.hubspot.com/t/error-in-dns-records/137044>\
**Category:** CMS Development\
**Tags:** free\
**Created:** [July 29, 2025, 8:16am UTC](https://community.hubspot.com/t/error-in-dns-records/137044 "2025-07-29T08:16:38Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![MNardone](https://avatars.discourse-cdn.com/v4/letter/m/bc79bd/32.png) [@MNardone](https://community.hubspot.com/u/MNardone)\
**Post date:** [July 29, 2025, 8:16am UTC](https://community.hubspot.com/t/error-in-dns-records/137044/1 "2025-07-29T08:16:38Z")

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Good morning,  
my site is no longer reachable: [http://martinanardone.it/it/](http://martinanardone.it/it/)

I tried to check and this is the result: error in DNS records.

How can I do?

I created the site, directly on Hubspot including the domain.

 ![Screenshot 2025-07-28 alle 14.26.07.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/c/4/c465cff200c3bb116d4b15614cea17c5d1559e71.jpeg)

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**Author:** ![BrandonWoodruff](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/brandonwoodruff/32/61045_2.png) [@BrandonWoodruff](https://community.hubspot.com/u/BrandonWoodruff)\
**Post date:** [July 29, 2025, 1:14pm UTC](https://community.hubspot.com/t/error-in-dns-records/137044/2 "2025-07-29T13:14:23Z")

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Hi there! If your HubSpot-hosted site is no longer reachable and you’re seeing a **“DNS error”** , here are the most likely causes and how you can fix it

First, confirm that you have followed the instructions in this article: [Connect a domain to HubSpot](https://knowledge.hubspot.com/domains-and-urls/connect-a-domain-to-hubspot)  
next, I would try:

1. Go to **Settings \> Website \> Domains & URLs**

2. Look for your custom domain:

Let me know if this helps, or if you have any other questions!

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✔ Was I able to help answer your question? Help the community by **marking it as a solution.**

| ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/3/d314478a36473977ed45320812b9331d25e0d3c4.jpeg) | **[Brandon Woodruff](https://www.linkedin.com/in/brandon-woody-woodruff/)**  
Senior Software Developer @ [Pearagon](https://www.pearagon.com/)Still have questions? Reach out at [brandon@pearagon.com](mailto:brandon@pearagon.com) ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/c/dcad77e6cf96145dd117147531ae4423b9b5cd91.png) |

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<div class="post-metadata">

**Author:** ![MichaelMa](https://avatars.discourse-cdn.com/v4/letter/m/b5ac83/32.png) [@MichaelMa](https://community.hubspot.com/u/MichaelMa)\
**Post date:** [July 29, 2025, 2:12pm UTC](https://community.hubspot.com/t/error-in-dns-records/137044/3 "2025-07-29T14:12:29Z")

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Is the domain “martinanardone.it” correct? It doesn’t look like it’s currently registered.

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<div class="post-metadata">

**Author:** ![MNardone](https://avatars.discourse-cdn.com/v4/letter/m/bc79bd/32.png) [@MNardone](https://community.hubspot.com/u/MNardone)\
**Post date:** [July 30, 2025, 8:16am UTC](https://community.hubspot.com/t/error-in-dns-records/137044/4 "2025-07-30T08:16:27Z")

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![Screenshot 2025-07-30 alle 10.14.35.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/7/78969cd0238d928dbec47a19a2c52dc2482094b6.png)

This is the domain, and until a few weeks ago it was going. I don’t know how to do it now. I started on Hubspot with the free account and website creation and now I’m without it

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**Author:** ![MichaelMa](https://avatars.discourse-cdn.com/v4/letter/m/b5ac83/32.png) [@MichaelMa](https://community.hubspot.com/u/MichaelMa)\
**Post date:** [July 30, 2025, 12:22pm UTC](https://community.hubspot.com/t/error-in-dns-records/137044/5 "2025-07-30T12:22:08Z")

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Sorry, let me clarify. Do you **OWN** the domain “martinanardone.it”? Did you purchase the domain previously using a Domain Registrar like GoDaddy, NameCheap, etc or perhaps it was free domain as part some other service you subscribed to?

Right now, using a WHOIS check on the domain shows that it’s available to register. In other words, you do not own the domain. If you previously owned the domain (presumably you did because you said it was working before?), did you forget to renew the domain?

> **[Whois martinanardone.it](https://www.whois.com/whois/martinanardone.it)**
>
> Whois Lookup for martinanardone.it

 ![MichaelMa_0-1753877795733.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/7/71f85da37599dd8db9e8dbef510a320f8950bce9.png)

There is no domain history that I can lookup so I can’t tell if you ever registered the domain.
