I made sure the footer information is visible, this is not a clone and I am able to send one off emails.
I have no idea what is wrong, there is no warnings indicating I should change anything, the only thing I see different is in the schedule page it shows 0 recipients:
Hmm strage, likely the network response will give us more info. You can do this on your browser!
If you’re using chrome, open the page you’re seeing the error on in HubSpot, if you right click the page and click “inspect”, when this new window opens click on the “network” then refresh your page. Go through the steps to trigger the error again. In the network tab you should see a line come up in red. If not try ensuring you have either “all” or “fetch/XHR” toggled in the middle menu. If you click this red line, you should see another panel open up, in here if you click on “preview” you should see an error message show up, what is the error you’re seeing here? It will give us some more insight into what the server is sending back as an error!
thanks for your reply.
It looks to me that the error has to de with the fact that there is no recipients, but since this is an instant email, I do not have the option to add recipients and the subsciption type I am selecting is the same on I select for the weekly email.