# Error code- invoice **URL:** \ **Category:** CRM\ **Tags:** enterprise\ **Created:** [September 1, 2024, 11:55pm UTC](https://community.hubspot.com/t/error-code-invoice/115606 "2024-09-01T23:55:19Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![BJairaman](https://avatars.discourse-cdn.com/v4/letter/b/ad7895/32.png) [@BJairaman](https://community.hubspot.com/u/BJairaman)\ **Post date:** [September 1, 2024, 11:55pm UTC](https://community.hubspot.com/t/error-code-invoice/115606/1 "2024-09-01T23:55:19Z")
getting an error with `{"status":"error","message":"internal error","correlationId":"70934555-397b-4857-a308-5e4b02e60ecb","category":"VALIDATION_ERROR"}` when trying to open an invoice ---
**Author:** ![Berangere](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/berangere/32/220784_2.png) [@Berangere](https://community.hubspot.com/u/Berangere)\ **Post date:** [September 2, 2024, 8:38am UTC](https://community.hubspot.com/t/error-code-invoice/115606/2 "2024-09-02T08:38:40Z")
Hi @BJairaman, you are very welcome! We are thrilled to have you here! Thank you for asking the Community! I’d like to ask clarifying questions to make sure I understand what’s happening here. 1. How did you get this error? While using an API call? Of from the HubSpot interface? 2. Which steps did you follow before getting this error message? The more info, screenshots (without sensitive/confidential information), and details you can provide, the better the Community can assist. I also wanted to invite a couple of subject matter experts to this conversation: Hi [@Mike\_Eastwood](https://community.hubspot.com/t5/user/viewprofilepage/user-id/9259), [@HubSpot\_Corey](https://community.hubspot.com/t5/user/viewprofilepage/user-id/580930) and @Bortami do you have suggestions to help @BJairaman, please? Also, if anybody else has anything to add and/or share, please feel free to join in the conversation 🙂 Thanks so much and have a great day and week ahead! Best, Bérangère