# Error Api internal error **URL:** \ **Category:** APIs & Integrations\ **Created:** [September 27, 2022, 2:35pm UTC](https://community.hubspot.com/t/error-api-internal-error/65975 "2022-09-27T14:35:06Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![JMarino](https://avatars.discourse-cdn.com/v4/letter/j/4491bb/32.png) [@JMarino](https://community.hubspot.com/u/JMarino)\ **Post date:** [September 27, 2022, 2:35pm UTC](https://community.hubspot.com/t/error-api-internal-error/65975/1 "2022-09-27T14:35:06Z")
Good morning, we are testing an integration via API and we are getting an error on the following endpoint: /crm/v3/objects/contacts/3587101/associations/company/9673630276/contact\_to\_company “status”: “error”, “message”: “internal error”, “correlationId”: “74c0a84e-99f9-4034-b3b1-87a50140a83e” We did the tests in this environment and it did not give us an error. Sandbox 1 sandbox-1.colppy.com21957969 When we hit this endpoint there is no error. /crm/v3/objects/companies/9673630276/associations/contact/3587101/contact\_to\_company When we try in our productive if you do not give an error. Production environment data. Colppy colppy.com19877595 ---
**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\ **Post date:** [September 28, 2022, 9:43pm UTC](https://community.hubspot.com/t/error-api-internal-error/65975/2 "2022-09-28T21:43:57Z")
Hi, @JMarino 👋 Thanks for reaching out. Can you link me to the documentation page and list the specific endpoint you are using, please? Is it [Accounts Dashboard | HubSpot](https://developers.hubspot.com/docs/api/crm/contacts) for example? Best, Jaycee ---
**Author:** ![JClackett](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jclackett/32/196564_2.png) [@JClackett](https://community.hubspot.com/u/JClackett)\ **Post date:** [October 6, 2022, 6:59pm UTC](https://community.hubspot.com/t/error-api-internal-error/65975/3 "2022-10-06T18:59:15Z")
Also getting the same error when doing: `await hubspot.marketing.transactional.singleSendApi.sendEmail({ emailId: args.templateId, message: { to: args.to, bcc: args.bcc || [], cc: args.cc || [], replyTo: [] }, contactProperties: {}, customProperties: args.variables || {},})` ```auto Error: HTTP-Code: 500 Message: An error occurred. Body: {"status":"error","message":"internal error","correlationId":"dba58996-cca8-4a9f-ba9d-c15556e03c9e"} Headers: {"access-control-allow-credentials":"false","alt-svc":"h3=\":443\"; ma=86400, h3-29=\":443\... File "/app/node_modules/@hubspot/api-client/lib/codegen/marketing/transactional/apis/SingleSendApi.js", line 60, col 23, in SingleSendApiResponseProcessor. throw new exception_1.ApiException(response.httpStatusCode, "An error occurred.", body, response.headers); File "/app/node_modules/@hubspot/api-client/lib/codegen/marketing/transactional/apis/SingleSendApi.js", in Generator.next File "/app/node_modules/@hubspot/api-client/lib/codegen/marketing/transactional/apis/SingleSendApi.js", line 5, col 58, in fulfilled function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } } File "node:internal/process/task_queues", line 96, col 5, in processTicksAndRejections ``` ---
**Author:** ![DRaychev](https://avatars.discourse-cdn.com/v4/letter/d/f07891/32.png) [@DRaychev](https://community.hubspot.com/u/DRaychev)\ **Post date:** [October 21, 2022, 10:05pm UTC](https://community.hubspot.com/t/error-api-internal-error/65975/4 "2022-10-21T22:05:53Z")
I have the same issue when try to associate deal with compamy [https://api.hubapi.com/crm/v4/objects/deals/10642105128/associations/Companies/9634666050?hapikey=xxxxxxx](https://api.hubapi.com/crm/v4/objects/deals/10642105128/associations/Companies/9634666050?hapikey=xxxxxxx)xxxxxxxxx xxxxxxx Ther response HTTP 500 { “status”: “error”, “message”: “internal error”, “correlationId”: “905d9a42-e792-4cb7-8bb5-403dff156706” } What can be reason of this? ---
**Author:** ![JMarino](https://avatars.discourse-cdn.com/v4/letter/j/4491bb/32.png) [@JMarino](https://community.hubspot.com/u/JMarino)\ **Post date:** [September 29, 2022, 12:45am UTC](https://community.hubspot.com/t/error-api-internal-error/65975/5 "2022-09-29T00:45:18Z")
Good evening, this endpoint is the one that returns an error. ```lia-code-sample curl --request PUT \ --url https://api.hubapi.com/crm/v3/objects/contacts/14501/associations/company/9018905466/contact_to_company \ --header 'authorization: Bearer xxxxxxxxxxxxxxxxxxx' ``` In the test environment the endpoint works. Entorno de pruebas entorno-de-pruebas-1.colppy.com21957969 While in the production environment it does give an error. {“status”:“error”,“message”:“internal error”,“correlationId”:“4caf46a3-27ff-4f10-ace1-9c948259272e”} Production environment colppy.com19877595 The strangest thing that this endpoint does work in production ```lia-code-sample curl --request PUT \ --url https://api.hubapi.com/crm/v3/objects/companies/9018905466/associations/contact/14501/contact_to_company \ --header 'authorization: Bearer xxxxxxxxxxxxxxxxxxx' ``` Are we missing any configuration? Why does it give us an error in one environment and not in the other? Thank you