To all the frustrated people in this thread, you are knocking Hubspot but not acknowledging that you’re shopping a new CRM because whatever you are using isn’t adequate or too pricey in the first place.
I had a thought, not sure how this would work on the back end if at all, but why not make deals be capable of serving an email address and templates allow deal properties? That way you can keep each contact as the main record and use different email addresses for various deals based on that particular acquisition type or pipeline. You’ll then be able to associate multiple email addresses to a single contact. Not a perfect solution, and again I honestly can’t be confident it’s even possible with how Hubspot is built. Just sayin…
I’ve been riding with the free crm for about a year and a half and we just pulled the trigger to use their Enterprise Marketing platform. We’re in a service based industry (construction) not a merchant, but we’ve put together a very effecient and scalable system with all parts of our customer journey with Hubspot already. I’ve seen a ton of updates and improvements since we’ve started and can’t wait to see their stuff on steriods!
