This is a basic flaw in Hubspot’s VIEW OF THE WORLD. They think the CRM is a freebie that doesn’t contribute to the financial well-being of their company, so they don’t want to spend the money to fix it. Because it is free, they NOT US undervalue their CRM. If the CRM could handle multiple emails, then we would switch to it and probably take the money we are spending now on a CRM and put it toward Hubspot’s other paid services. BUT we can’t do that until the Hubspot CRM works like a real world, grown up CRM and allows more than one email address per record.