HubSpot team, we have the exact same need. We need to be able to re-enroll a contact, but at an advanced step in the workflow. Below is a general outline of the problem we are facing related to this features gap.
1. Contacts enroll to workflow X via Active Lists criteria/triggers
2. Contacts will receive a series of emails.
3. Depending on whether they show intent (by clicking on the link in our email), the workflow automatically enrolls Contact(s) into a HubSpot Sequence.
4. If they do not respond to our targeted Sequence, they should return to workflow X (at an advanced workflow step) to continue marketing outreach.
The main challenge is point #4. How to re-enroll contacts back into workflow X at step 5, for example?
Thank you all for any guidance here.