I’ve had a contact that due to certain reasons had to be pushed back in the workflow, however, my only option was to unenroll that contact and start from the beginning or continue with the automation, however, none of these options were viable, as 1) you do not want to bombard with same emails as previously and 2) the rest of the emails and their timings would make no sense.
Therefore, it’d be great if somehow you could choose a contact and just move them to a specific workflow stage.
This would be really helpful when testing and troubleshooting workflows after they are published. In my particulalr use case, once I made edits to a workflow that sends emails out, I do not want the contact to be enrolled at the top of the workflow because they already received half of the communications, and if I did that they would receive the same marketing email twice!
I know what step I want them to be enrolled in to continue the workflow, so it would be greate if I could manually enroll them at that stage and they would continue from there!
Hi Guys,
This idea has already been submitted here!
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