I am tryinto enroll markeitn contacts into our campaign workflow. And the recent contacts have moved to stage two of the flow…

Well, then you should see the contacts under Recipients > Sent then. Are they there, @AMbeboh ?

Hi @AMbeboh , You could put it that way, yes, HubSpot will only show you how many contacts are in an action if they are there…

Hi @AMbeboh , There is probably something happening which is making it look as if a contact enrolled at a later workflow acti…

I have attached a screen shot below - as you can see it should say 600 contacts in stage two and 600 in stage one. At the mom…

Hi @AMbeboh , This is HubSpot telling you how many contacts are currently in that action, not how many have ever been in that…

So the 600 contacts i enrolled this morning will receive the first email in that workflow? As when i enrolled contacts to th…

Hi @AMbeboh , Have you clicked on the email (blue hyperlink in the workflow) and checked the Recipients tab > Not sent? Do an…

Yes i have - there are 0 contacts not sent there. A

A-ah! I see we can assume that any contacts i add within the open time frame will be automatically put into the sent box. the…

One more question - re timings I changed the timings of the workflow to be active between 7am - 10am/11am every weekday. Ho…

Hi @AMbeboh , What makes you think it’s defaulting to other times than you specified? Can you give an example? Also, if I wa…

This is what makes me think so [AMbeboh_0-1680100876765.png] THey should not be sending any emails outside the active time…

Enroll contact into a workflow

karstenkoehler March 29, 2023, 2:49pm 16

Hi @AMbeboh, in that case, I’d recommend reaching out to HubSpot support direclty.

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